Freight Coordinator

Last Updated:
September 19, 2023

Job Description Overview

A Freight Coordinator is a vital part of the Transportation industry, ensuring the smooth delivery of goods from suppliers to customers. As a Freight Coordinator, your primary responsibility is to oversee the logistical process of transporting goods, both domestically and internationally. In this position, you will work closely with vendors, carriers, and customers to coordinate pick-up and delivery times, track shipments, and resolve any issues that may arise. Important skills for this role include excellent communication skills, attention to detail, and strong organizational skills. Reporting to the Operations Manager, you will be involved in the timely processing of all transportation-related activities, from order processing to final delivery. Overall, the Freight Coordinator job description requires an individual who is reliable, adaptable, and passionate about delivering high-quality service to customers.

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Job Duties and Responsibilities

  • Coordinating shipments of goods by air, sea, or land, ensuring schedules are adhered to, and delivery deadlines met.
  • Communicating with carriers, customers, and various departments to resolve any shipment issues and provide timely updates on shipment status.
  • Generating and processing shipment documentation, such as bills of lading, invoices, and customs documents, ensuring accuracy and completeness.
  • Arranging for transportation services and negotiating rates with carriers to ensure cost-effective shipment options.
  • Monitoring and tracking shipment progress, providing real-time updates to internal and external stakeholders.
  • Collaborating with warehouse and receiving personnel to ensure efficient loading and unloading of goods.
  • Managing inventory levels and ensuring goods are properly labeled, packaged, and stored for shipment.
  • Developing and maintaining relationships with carriers and customers to foster productive partnerships.
  • Performing other duties as assigned or needed to support the company's transportation operations.

Experience and Education Requirements

To get a job as a Freight Coordinator in the transportation industry, typically, you need a high school diploma or an equivalent qualification. Some companies prefer candidates with a bachelor's degree in logistics, supply chain management, or a related field, but it's not always mandatory. Relevant experience in freight coordination or other logistics roles, like shipping, receiving, or inventory management, is a plus. Freight coordinators need to have excellent communication skills, attention to detail, and knowledge of shipping regulations, freight rates, and customs procedures. They also need to be proficient in using computer software and tools to track shipments, generate reports, and create invoices.

Salary Range

Freight coordinators play a crucial role in the transportation industry by managing the shipment of goods through various modes of transportation. If you're wondering about the salary range for this position in the United States, it typically falls between $35,000 to $65,000 per year. However, there are several factors that impact the salary range such as experience, location, and company size. For instance, a freight coordinator in Los Angeles may earn more than someone in a smaller city. In the United Kingdom, freight coordinators can expect to earn between £20,000 to £35,000. In Canada, the salary range is between C$35,000 to C$60,000. 



Career Outlook

The career outlook for a Freight Coordinator in the transportation industry looks promising over the next 5 years. According to the Bureau of Labor Statistics, the employment of transportation, storage, and distribution managers, which includes Freight Coordinators, is projected to grow by 6 percent from 2019 to 2029. With a growing global economy and advances in technology, the need for efficient and effective transportation of goods is expected to increase. 

The role of a Freight Coordinator involves overseeing the movement of goods from one place to another, coordinating with truck drivers, shippers, and other logistics professionals to ensure the timely delivery of products. With the rise of e-commerce and globalization, there is a high demand for skilled professionals who specialize in managing the transportation of goods. 

Overall, the outlook for Freight Coordinators is positive, with opportunities for advancement and continued growth in the transportation industry.

Frequently Asked Questions (FAQ)

Q: What does a Freight Coordinator do?

A: A Freight Coordinator is responsible for overseeing the transportation and delivery of goods from one place to another, ensuring that they are sent on time and using the most cost-effective means available.

Q: What kind of skills does a Freight Coordinator need?

A: A Freight Coordinator needs strong communication skills, attention to detail, and the ability to work well under pressure. They also need to be able to solve problems quickly and efficiently, as issues can arise during shipping and delivery.

Q: What are the typical job duties of a Freight Coordinator?

A: A Freight Coordinator's job duties include tracking shipments, arranging pickups and deliveries, negotiating contracts, maintaining records, and troubleshooting any issues that arise during transportation.

Q: What are the necessary educational qualifications for a Freight Coordinator?

A: Most Freight Coordinators have a bachelor's degree in business, logistics or a related field, but some may have only a high school diploma with relevant industry experience.

Q: What is the job outlook for a Freight Coordinator?

A: The job outlook for Freight Coordinators is good, given the continued growth of the transportation industry. As long as businesses continue to ship goods across the country and around the world, there will be a need for skilled Freight Coordinators to manage those deliveries.

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