Mail and File Clerk

Industry:
Public Sector
Last Updated:
September 19, 2023

Job Description Overview

Are you interested in working for the Public Sector industry? If so, becoming a Mail and File Clerk may be the perfect fit for you. As a Mail and File Clerk, your main responsibility is ensuring that all incoming and outgoing mail reaches its intended destination in a timely and efficient manner. You will also be responsible for sorting and filing all records and documents according to established protocols.

In this role, you will need to have strong organizational skills and be able to manage multiple tasks simultaneously. You should also have the ability to work independently and be detail-oriented. Additionally, you should be comfortable working with technology, as you will be using various computer programs and office equipment.

To be successful in this Mail and File Clerk job description, you will need to have a high school diploma or GED equivalent. No prior experience is typically required, as on-the-job training is provided. If you are looking for an entry-level position in the Public Sector industry, consider becoming a Mail and File Clerk today.

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Job Duties and Responsibilities

  • Sorting incoming mail and distributing it to the appropriate recipients or departments.
  • Collecting outgoing mail and ensuring it is properly addressed, stamped, and sent out.
  • Scanning, filing, and organizing documents and records in an electronic or physical system.
  • Retrieving and delivering files or documents upon request from authorized personnel.
  • Maintaining records of incoming and outgoing mail, as well as maintaining a system for tracking document inventory and storage.
  • Operating office equipment such as computers, scanners, printers, and copiers to fulfill job duties.
  • Following established procedures for handling confidential or sensitive information and maintaining security protocols for records management.
  • Assisting with administrative tasks such as data entry, processing forms, and creating reports as needed.
  • Communicating professionally with colleagues, customers, and vendors to provide quality customer service.
  • Adhering to workplace safety measures and ensuring a clean and organized workspace.

Experience and Education Requirements

To become a Mail and File Clerk in the Public Sector industry, a high school diploma or an equivalent is usually required. No college degree is needed. However, having some clerical experience, such as working as a receptionist or office assistant, is a plus. In this role, it's essential to have strong communication skills and the ability to work efficiently under pressure. Mail and File Clerks must be able to sort, organize, and distribute mail and other types of documents. They also file and retrieve records and help maintain accurate databases. Attention to detail is key in this position, and being proficient in using computer software for data entry and record keeping is essential.

Salary Range

If you're curious about the Mail and File Clerk salary range in the Public Sector industry, it varies depending on location, experience, and job duties. In the United States, the average salary for a Mail and File Clerk is approximately $35,000 per year or $16.83 per hour. However, this range can go up to $50,000 per year depending on the employer and location. 

In other countries, such as Canada and Australia, the range is similar, with a salary of around CAD$33,000 and AUD$47,000 per year, respectively. 

These figures were obtained from salary websites such as Glassdoor and Payscale. As with most jobs, experience and education can greatly impact salary. Overall, working as a Mail and File Clerk in the Public Sector industry can offer steady hourly wages and a stable job outlook.

Sources: 

-https://www.glassdoor.com/Salaries/mail-and-file-clerk-salary-SRCH_KO0,19.htm

-https://www.payscale.com/research/US/Job=MailandFileClerk/HourlyRate

-https://www.payscale.com/research/CA/Job=MailandFile_Clerk/Salary

-https://www.payscale.com/research/AU/Job=MailandFile_Clerk/Salary

Career Outlook

The career outlook for Mail and File Clerks in the Public Sector industry over the next 5 years is uncertain. According to the Bureau of Labor Statistics, the employment of Mail Clerks and Mail Machine Operators is projected to decline by 36% between 2019 and 2029, while the employment of File Clerks is projected to decline by 28%. This decline could be due to increasing automation and digital communication, which reduces the need for physical mail and paper records. However, there will still be some demand for these workers, especially in government agencies that require physical document filing and handling. Therefore, while the career prospects for Mail and File Clerks may not be growing, it is not entirely disappearing either.

Frequently Asked Questions (FAQ)

Q: What does a Mail and File Clerk do in the Public Sector industry?

A: A Mail and File Clerk is responsible for processing incoming and outgoing mail, maintaining organized paper and electronic filing systems, and tracking important documents for a government agency or public sector organization.

Q: What skills are necessary to be a successful Mail and File Clerk?

A: A Mail and File Clerk should have strong communication skills, attention to detail, and experience working with computer programs like Microsoft Office. They should also be organized, flexible, and able to work independently.

Q: What are the typical hours and work environment for a Mail and File Clerk?

A: Mail and File Clerks usually work full-time hours during regular business hours (9am-5pm) in an office setting. Occasionally, they might need to work overtime or on weekends to meet project deadlines.

Q: What type of education is required to become a Mail and File Clerk?

A: Most Mail and File Clerk positions require a high school diploma or equivalent. Additional education or experience in office administration or record keeping may be beneficial, but is not always required.

Q: What are the opportunities for career advancement for a Mail and File Clerk?

A: With experience and additional education, a Mail and File Clerk can move on to other administrative roles within the government or public sector, such as an administrative assistant or office manager.


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