Room Attendant Housekeeping Supervisor

Job Description Template Last Updated:
March 11, 2023

Job Description Overview

Room Attendant Housekeeping Supervisor job description involves managing and overseeing the work of room attendants and housekeeping staff in the hospitality industry. As a supervisor, you'll ensure that all guest rooms are cleaned and organized to the highest standards, and that the housekeeping team is meeting productivity targets.

Your duties may include assigning tasks, ensuring equipment and supplies are available for use, monitoring quality, and providing training and support to staff. Additionally, you will oversee inventory management and ordering of supplies, maintain a clean and orderly work environment, and liaise with other departments to ensure a seamless guest experience.

The ideal candidate for this position will have experience in housekeeping and possess excellent communication and leadership skills. You must be able to work well under pressure while maintaining a positive and professional demeanor. If you have a keen eye for detail and take pride in providing top-notch customer service, this may be the perfect job for you.

Job Duties and Responsibilities

  • Supervise and coordinate the work of room attendants in a hotel setting.
  • Provide training and guidance to staff on cleaning procedures and company policies.
  • Inspect rooms to ensure that they meet established standards of cleanliness and presentation.
  • Monitor and order supplies and equipment needed for housekeeping operations.
  • Manage schedules and assign tasks to ensure that all rooms are cleaned and turned over in a timely manner.
  • Respond to guest complaints or requests for additional services and oversee the resolution of issues.
  • Maintain proper communication and collaboration with other departments in the hotel to ensure seamless operations.
  • Ensure compliance with safety, health and sanitation regulations, including hazard communication and OSHA guidelines.
  • Conduct regular staff meetings and performance evaluations to ensure high levels of productivity and job satisfaction.
  • Maintain accurate records and reports on housekeeping operations and staff performance.

Experience and Education Requirements

To work as a Room Attendant Housekeeping Supervisor in the Hospitality industry, you typically need a high school diploma or equivalent. Some employers may require related education or certification, like a certificate in hospitality or housekeeping. You also need experience working in housekeeping or hospitality, often as a room attendant or housekeeper.

As a supervisor, you'll need good communication and leadership skills. You'll be responsible for managing and training staff, as well as ensuring cleanliness and guest satisfaction. You'll need to be able to work well under pressure and in a fast-paced environment. Some employers may require additional skills like inventory management or computer proficiency.

Overall, a combination of education and experience is essential to land a job as a Room Attendant Housekeeping Supervisor in the Hospitality industry.

Salary Range

As you're likely curious about the Room Attendant Housekeeping Supervisor salary range, I can tell you that it varies depending on several factors. In the United States, the expected salary range for this position is between $30,000 and $50,000 per year, depending on experience, education, location, and other factors.

In other countries such as Canada and the UK, the salary range is similar, ranging from CAD $32,000 to $45,000 and £20,000 to £30,000, respectively.

Occupational Outlook Handbook estimates that the median wage for these professionals is around $38,060 per year in the US. However, wages may vary depending on the geographic location and type of establishment.


Career Outlook

The career outlook for a Room Attendant Housekeeping Supervisor in the Hospitality industry is expected to grow over the next 5 years. According to the Bureau of Labor Statistics, the employment of lodging managers, which includes housekeeping supervisors, is projected to grow 8 percent from 2019 to 2029, faster than the average for all occupations. As the hospitality industry expands, so does the demand for housekeeping supervisors who ensure the cleanliness and comfort of guest rooms. In addition, with growing emphasis on eco-friendly practices, housekeeping supervisors who possess the knowledge and expertise in green cleaning will have greater job prospects. Overall, the career outlook for Room Attendant Housekeeping Supervisor is encouraging and offers opportunities for growth.

Frequently Asked Questions (FAQ)

Q: What does a Room Attendant Housekeeping Supervisor do?

A: A Room Attendant Housekeeping Supervisor oversees the work of housekeeping staff to ensure that guest rooms and public areas of a hotel or resort are clean and organized.

Q: What are the main duties of a Room Attendant Housekeeping Supervisor?

A: The main duties of a Room Attendant Housekeeping Supervisor include managing schedules and work assignments, training and mentoring staff, performing quality checks on cleaned rooms, ordering supplies and equipment, and communicating with other hotel departments.

Q: What are the required skills and qualifications for this job?

A: To be a successful Room Attendant Housekeeping Supervisor, you need to have excellent communication and leadership skills, be organized and detail-oriented, have knowledge of cleaning techniques and products, be able to lift and carry heavy items, and have experience in the housekeeping industry.

Q: What are some challenges faced by a Room Attendant Housekeeping Supervisor?

A: Some challenges faced by a Room Attendant Housekeeping Supervisor include managing a diverse group of employees with different skill levels and personalities, dealing with last-minute changes in schedules and cleaning priorities, and ensuring that guest complaints are resolved quickly and effectively.

Q: What is the career path for a Room Attendant Housekeeping Supervisor in the hospitality industry?

A: A Room Attendant Housekeeping Supervisor can advance to roles such as Assistant Executive Housekeeper or Executive Housekeeper by demonstrating excellent leadership and management skills. These higher-level positions may involve overseeing both housekeeping and laundry operations, setting budgets, and managing large teams of staff.

Cover Letter Example

I am excited to apply for the Room Attendant Housekeeping Supervisor position in the Hospitality industry at [organization]. I have [experience] in the housekeeping industry, starting as a room attendant and moving up to supervisor. In my previous role, I effectively trained and managed a team of [number] housekeeping staff, ensuring all rooms were cleaned to the highest standards. I have a keen eye for detail and am able to efficiently manage time to complete tasks within strict deadlines.

As a [qualification], I have a thorough understanding of cleaning chemicals, proper usage, equipment maintenance, and standard housekeeping procedures. I have excellent communication skills and am able to converse with guests and staff in a professional and friendly manner. I am passionate about delivering exceptional customer service and take pride in providing a welcoming and clean environment for guests. With my experience and qualifications, I am confident in my ability to excel in this role and contribute to the success of the [organization].

Copyright 2023 - All Rights Reserved // Privacy Policy
Terms and Conditions
Do Not Sell or Share My Personal information
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.