Hotel Room Attendant Housekeeping

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

A Hotel Room Attendant Housekeeping job description involves cleaning and maintaining guest rooms in hotels, resorts or hospitals to ensure that they are always clean, orderly and welcoming for guests. Hotel Room Attendant Housekeeping staff are responsible for making beds, vacuuming, dusting, and cleaning bathrooms, replacing towels and linens, and restocking toiletries. This job requires attention to detail, excellent communication skills, and a friendly demeanor. Good time management and multitasking skills will help you excel in this role. Additionally, Hotel Room Attendant Housekeeping staff must be able to lift heavy items and stand for long periods of time. A high school diploma or GED is usually required for this job. If you're a meticulous cleaner and enjoy providing great customer service, a Hotel Room Attendant Housekeeping job in the Hospitality industry could be the perfect job for you!

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Job Duties and Responsibilities

  • Clean and maintain guest rooms at a hotel or resort.
  • Change linens, make beds, and provide fresh towels and toiletries.
  • Vacuum and dust all surfaces, including furniture and carpets.
  • Clean and sanitize bathrooms, showers, and toilets.
  • Stock and replenish in-room amenities, like coffee and tea service.
  • Report any damage, missing items, or maintenance issues to supervisors.
  • Follow established cleaning schedules, procedures, and safety protocols.
  • Display a positive and helpful attitude towards guests and fellow staff members.
  • Work efficiently and independently, prioritizing tasks to meet deadlines.
  • Maintain confidentiality and respect guest privacy at all times.

Experience and Education Requirements

To become a Hotel Room Attendant in the Hospitality industry, there are no specific educational requirements, but a high school diploma or equivalent is typically preferred. Employers will also look for candidates with previous experience in housekeeping, customer service, or similar fields. Most hotels offer on-the-job training that covers cleaning techniques, safety procedures, and guest interaction. Room Attendants must be physically fit and able to lift heavy objects, climb stairs, and stand for extended periods of time. Good communication and time management skills are crucial, as they must work quickly and efficiently to clean multiple rooms each day. Attendants should also be able to adapt to changing schedules and be available on weekends and holidays.

Salary Range

Hotel Room Attendant Housekeeping salary range in the United States typically falls between $20,317 and $28,015 per year, with an average salary of $23,807 according to Salary.com. This can vary depending on location, experience, and the size of the hotel. For instance, in New York, the average salary is 12% higher than the national average and can range between $21,000 and $36,000 annually. In Canada, the average salary for a Hotel Room Attendant Housekeeping is around CAD$29,000 per year, as per Indeed. In Australia, the average salary is AU$21.93 per hour, according to Seek. Salaries may vary depending on the hotel’s reputation, location, and demand. 

Sources:

https://www.salary.com/research/salary/benchmark/hotel-room-attendant-housekeeping-salary

https://ca.indeed.com/salaries/hotel-room-attendant-housekeeping-Salaries

https://www.seek.com.au/career-advice/role/hotel-room-attendant

Career Outlook

The career outlook for a Hotel Room Attendant in the Housekeeping department of the Hospitality industry is projected to grow at an average rate of 6% over the next 5 years, according to the Bureau of Labor Statistics. This is slightly above the average growth rate for all occupations. The increase in demand is linked to a steady rise in tourism and the construction of new hotels worldwide. This type of job is also typically not automated or outsourced, making it a reliable and stable career option for those interested in this field. Additionally, there are opportunities for advancement into supervisory roles with additional training and experience.

Frequently Asked Questions (FAQ)

Q: What does a Hotel Room Attendant Housekeeping do?

A: A Hotel Room Attendant Housekeeping is responsible for cleaning and maintaining guest rooms in hotels, motels, and other lodging establishments.

Q: What are the responsibilities of a Hotel Room Attendant Housekeeping?

A: They are responsible for changing bed linens, cleaning bathrooms, dusting all surfaces, vacuuming, mopping, restocking room supplies, and ensuring that guest rooms are clean and tidy.

Q: What skills are necessary for this job?

A: Hotel Room Attendant Housekeeping should have strong attention to detail, time management skills, physical stamina, good communication skills, and the ability to work independently.

Q: What are the working conditions like for a Hotel Room Attendant Housekeeping?

A: The job requires standing and performing physical labor for long periods. They may work early morning, late evenings, weekends, and holidays. 

Q: Is there any training required for this job?

A: On-the-job training is typical for Hotel Room Attendant Housekeeping. They need to learn proper cleaning procedures, health and safety regulations, how to use equipment, and how to interact with guests.


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