Route Manager

Last Updated:
September 19, 2023

Job Description Overview

Are you interested in a Route Manager job description in the Transportation industry? A Route Manager oversees the transportation operations of a company by managing, planning, and coordinating delivery schedules. They aim to maximize efficiency, reduce costs, and ensure that customer requirements are met. The Route Manager is responsible for managing drivers, ensuring that they are compliant with local and state regulations, and ensuring that their vehicles are maintained and inspected regularly. They must also monitor the delivery process, track vehicle movement through GPS, and ensure that customers receive their shipments on time. Route Managers should have strong organizational, communication, and problem-solving skills, and should be able to adapt to changing circumstances. They must also possess proficiency in computer software programs, including routing software and Microsoft Office. A bachelor's degree in logistics, supply chain management or a related field may be required, along with prior experience in the transportation industry.

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Job Duties and Responsibilities

  • Develop and maintain efficient routes for drivers to deliver goods or services on time.
  • Manage driver schedules and ensure compliance with company policies and state regulations.
  • Monitor driver performance to promote safety and quality service.
  • Conduct daily meetings with drivers to communicate goals and address concerns.
  • Resolve operational problems and handle customer service issues.
  • Maintain accurate records of operations, including driver logs, fuel use, and vehicle maintenance.
  • Coordinate with other departments, such as maintenance and sales, to ensure smooth operations.
  • Communicate regularly with customers to understand their needs and provide excellent service.
  • Identify areas for cost-saving and implement strategies to improve efficiency.
  • Ensure adherence to all safety protocols and procedures to maintain a safe work environment for drivers and customers.

Experience and Education Requirements

To get a job as a Route Manager in the Transportation industry, you typically need a high school diploma or its equivalent, such as a GED. Some employers may prefer or require a college degree in fields like business, logistics, or transportation. However, relevant work experience often outweighs formal education. Experience working in transportation, logistics or customer service roles can help. Additionally, you may need a Commercial Driver's License or related certifications. As a Route Manager, you'll be responsible for coordinating and supervising the delivery of goods or passengers throughout specific geographical areas. A combination of education and on-the-job experience can lead to success in this role.

Salary Range

Route Manager salary range varies based on factors such as location, experience, and specific job responsibilities. On average, Route Managers in the United States can expect a salary range of $40,000 to $85,000 annually. Those with more experience or in high-demand areas can earn closer to $100,000 per year.

In Canada, the average salary range for a Route Manager is between CAD $50,000 and $80,000. In the UK, it ranges from £25,000 to £38,000 annually.

These estimates are based on data from Glassdoor and Indeed job postings, as well as industry surveys and reports on transportation salaries.


  • Glassdoor:,13.htm
  • Indeed:
  • Trucking HR Canada:

Career Outlook

If you're considering a career as a Route Manager in the transportation industry, you'll be pleased to know that the job growth for this profession is projected to rise by 5% between 2019 and 2029, according to the United States Bureau of Labor Statistics. This means that there will be more job opportunities in the coming years for Route Managers.

As businesses continue to expand, the demand for transportation services and logistics management also increases. Route Managers play a crucial role in ensuring the smooth operation of these services by planning and managing routes, scheduling deliveries, supervising drivers, and monitoring shipments.

As with any career in the transportation industry, it's important to stay up-to-date with technological advancements and changes in regulations to remain competitive in the job market. Continual education and training in this field can enhance prospects for career growth and development. 

Overall, a career as a Route Manager is considered stable and growing, making it an excellent profession to consider for those interested in the transportation industry.

Frequently Asked Questions (FAQ)

Q: What is a Route Manager?

A: A Route Manager is responsible for overseeing the transportation schedules and routes for a company. They manage the drivers and ensure timely delivery of goods and services.

Q: What qualifications are required to become a Route Manager?

A: A Route Manager needs to have a bachelor's degree in logistics, transportation, or a similar field. Relevant experience in transportation, communication, and problem-solving skills are necessary.

Q: What are the daily duties of a Route Manager?

A: A Route Manager assigns routes to drivers, ensures all deliveries are made on time, monitors the safety and maintenance of vehicles, and manages the daily transportation-related paperwork.

Q: What skills are essential for a Route Manager?

A: A Route Manager should possess organizational skills, time management, communication, leadership, problem-solving, and customer service skills. They should be able to remain calm under pressure and have a solution-oriented approach.

Q: What challenges does a Route Manager face?

A: A Route Manager faces challenges like unexpected delays or cancellations, weather conditions, traffic congestion, and communication issues. Adapting to unforeseen situations is an essential skill for a Route Manager.

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