Sales and Catering Manager

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

A Sales and Catering Manager in the Hospitality industry is responsible for coordinating, planning, and executing events, meetings, and conferences for clients. As a Sales and Catering Manager, you will also be responsible for generating revenue by selling various event and meeting spaces, catering services, and other amenities to clients. It is crucial to have excellent communication and organizational skills to manage multiple events simultaneously.

Sales and Catering Manager job description requires a professional with a strong understanding of what clients need for their events. You will be responsible for ensuring that each event is executed flawlessly, and clients are satisfied with the services provided. Additionally, building and maintaining long-term relationships with clients will become an essential component of the role. Your task will be to ensure that all clients’ requests are received and delivered on time, within budget, and in compliance with regulations.

In conclusion, a Sales and Catering Manager’s job is both challenging and rewarding, requiring excellent problem-solving skills, the ability to multitask, and a passion for the hospitality industry.

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Job Duties and Responsibilities

  • Plan and execute events such as meetings, conferences, and banquets, ensuring a high level of customer satisfaction
  • Collaborate with other departments, such as culinary and housekeeping, to ensure smooth event coordination
  • Act as the primary point of contact with clients and respond to inquiries in a timely and professional manner
  • Prepare sales and revenue reports and analyze performance metrics to improve sales strategies
  • Maintain accurate records of event details, including attendee count, menu selections, and billing information
  • Negotiate contracts and pricing with clients and vendors to ensure profitability and effectiveness
  • Develop and maintain relationships with key clients to drive repeat business and referrals
  • Work closely with marketing teams to develop promotional materials and strategies to attract new clients
  • Stay up-to-date with industry trends and adjust strategies accordingly to remain competitive in the market.

Experience and Education Requirements

To get a job as a Sales and Catering Manager in the Hospitality industry, you need a mix of education and experience. Most employers require a bachelor's degree in hospitality management or a related field, but some may accept a high school diploma or equivalent if you have enough experience. It's also important to have experience in sales, catering, and event planning, as well as good communication and organizational skills. You may have to start out as an assistant or coordinator before moving into a manager role. Overall, a mix of education and practical experience is key to success in this field.

Salary Range

Sales and Catering Manager salary range in the United States can vary depending on location, industry, and experience. On average, a Sales and Catering Manager can expect to make between $55,000 and $90,000 per year. In larger cities, such as New York or Los Angeles, the range may be higher due to cost of living. 

Internationally, Sales and Catering Manager salary range can also vary. In Canada, the average salary ranges between CAD $40,000 and CAD $80,000. In the United Kingdom, the range is between £22,000 and £45,000. 

It's important to note that salaries can also vary based on the type of organization hiring. For example, independent hotels may pay less than a larger chain hotel. 

Sources:

  • Glassdoor: https://www.glassdoor.com/Salaries/sales-and-catering-manager-salary-SRCH_KO0,27.htm
  • Payscale: https://www.payscale.com/research/US/Job=SalesandCatering_Manager/Salary
  • Indeed: https://www.indeed.com/salaries/Sales-and-Catering-Manager-Salaries

Career Outlook

The career outlook for a Sales and Catering Manager in the Hospitality industry is promising, with a projected growth rate of about 6% from 2019 to 2029. This is higher than the average growth rate for all occupations in the United States. According to the Bureau of Labor Statistics, the demand for these professionals will continue to grow as more people travel for business, leisure, and events. This trend is particularly strong in areas with high levels of tourism and hospitality, such as Las Vegas, Orlando, and Miami. Additionally, the rise of technology and digital marketing techniques is creating new opportunities for Sales and Catering Managers to promote their services and reach potential customers worldwide.

Frequently Asked Questions (FAQ)

Q: What exactly does a Sales and Catering Manager do in the hospitality industry?

A: A Sales and Catering Manager works to promote hotel services and amenities, coordinates and sells event services, and manages catering orders.

Q: What kind of events does a Sales and Catering Manager typically work on?

A: A Sales and Catering Manager typically works on weddings, trade shows, business meetings, conferences, and other social events.

Q: How does a Sales and Catering Manager ensure that customers receive the best services possible?

A: A Sales and Catering Manager ensures that customers receive the best services possible by communicating with event planners, vendors, and all other parties involved to make sure everyone is on the same page.

Q: What qualifications and experience are typically required for the job?

A: A Sales and Catering Manager usually requires a bachelor's degree and 2-5 years of sales and marketing experience in the hospitality industry, with experience in catering management as an added advantage.

Q: What are some of the main responsibilities of a Sales and Catering Manager?

A: A Sales and Catering Manager is responsible for managing multiple catering orders, overseeing event planning and organization, collaborating with other departments within the hotel, and generally acting as a liaison between clients and the hotel.


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