Benefits Coordinator

Last Updated:
September 19, 2023

Job Description Overview

A Benefits Coordinator job description involves managing employee benefits programs within a company's Human Resources department. The coordinator is responsible for the day-to-day administration of employees' benefits, such as health insurance plans, retirement plans, and wellness programs. This role requires strong communication skills with employees, third-party providers, and insurance brokers.

The Benefits Coordinator's duties also include maintaining current knowledge of all applicable laws and regulations related to benefit plans, such as healthcare reform and COBRA. Additionally, they may be responsible for creating and implementing policies and procedures related to benefits programs.

The ideal candidate for a Benefits Coordinator job should possess strong attention to detail, excellent problem-solving skills, and the ability to work independently. A Bachelor's degree in Human Resources, Business Administration or a related field is usually required, along with relevant experience in a similar role.

In summary, the Benefits Coordinator role is crucial to ensuring the company's employee benefits program runs smoothly and efficiently.

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Job Duties and Responsibilities

  • Works with employees to explain and enroll in benefit programs
  • Maintains accurate employee benefit records
  • Responds to employee benefit questions and concerns
  • Supports open enrollment processes and schedules
  • Performs benefits program audits
  • Manages benefits-related documents, such as plan summaries and enrollment forms
  • Coordinates with insurance carriers and third-party vendors
  • Monitors industry trends and suggests improvements to programs as needed
  • Assists in the development of benefit plans and policies

Experience and Education Requirements

To become a Benefits Coordinator in Human Resources, you need a mix of education and experience. Most companies require a minimum of a high school diploma or equivalent. But, having an associate’s or bachelor’s degree in HR, business, or a related field can give you an edge. You also need experience working in HR or a related field, like customer service, finance, or administration. Good communication and organizational skills are important too, as you’ll be talking to employees about their benefits and managing lots of paperwork. Some companies may also require certifications, like the Certified Employee Benefits Specialist (CEBS) designation.

Salary Range

If you're considering a career as a Benefits Coordinator in the Human Resources industry, you may be wondering about the expected salary range. In the United States, the average salary for a Benefits Coordinator ranges from $38,000 to $73,000 per year, with a median salary of around $52,000. However, this can vary depending on factors such as location, level of experience, and industry.

For example, a Benefits Coordinator working in New York City may earn a higher salary than one working in a smaller town. Additionally, those with more years of experience or working in industries with a higher average salary may earn more.

In Canada, the average salary for a Benefits Coordinator is around CAD 50,000 per year. In Australia, the salary can range from AUD 55,000 to AUD 80,000 per year.


  • Glassdoor: Benefits Coordinator salary range in the US
  • PayScale: Average Benefits Coordinator salary in Canada
  • Seek: Salary information for Benefits Coordinator in Australia

Career Outlook

The career outlook for a Benefits Coordinator in the Human Resources industry looks promising over the next five years. According to the U.S Bureau of Labor Statistics, employment of human resources specialists is projected to grow 7 percent from 2019 to 2029, which is faster than the average for all occupations. This growth can be attributed to the increasing need for companies to comply with employment laws and regulations.

Moreover, businesses are placing a greater emphasis on employee benefits as a tool for attracting and retaining top talent. This demand for skilled Benefits Coordinators who can manage employee benefits packages will likely increase over the coming years.

In conclusion, if you are interested in a career as a Benefits Coordinator, the job outlook is positive with opportunities for growth and development in the Human Resources industry.

Frequently Asked Questions (FAQ)

Q: What is a Benefits Coordinator?

A: A Benefits Coordinator is a human resources professional who manages employee benefits programs, including health insurance, retirement plans, and other employee benefits.

Q: What are the responsibilities of a Benefits Coordinator?

A: The Benefits Coordinator is responsible for designing, communicating, and managing employee benefits programs, responding to employee questions and concerns, and staying up to date on regulations and laws related to benefits.

Q: What skills are required to be a Benefits Coordinator?

A: A Benefits Coordinator must have strong organizational and communication skills to effectively manage benefit programs, as well as a deep understanding of benefits laws and regulations, and a commitment to confidentiality.

Q: What education or experience is required to become a Benefits Coordinator?

A: Most Benefits Coordinators have a bachelor's degree in human resources or a related field, as well as experience in benefits administration or human resources generally. Some employers also require a professional HR certification.

Q: What is the outlook for jobs as a Benefits Coordinator?

A: The outlook for job prospects in human resources, including Benefits Coordinator positions, is positive, with many organizations looking to hire professionals with relevant experience and education. Additionally, as regulations and laws regarding benefits programs continue to evolve, skilled and knowledgeable Benefits Coordinators will be in high demand.

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