Benefits Specialist II

Last Updated:
September 19, 2023

Job Description Overview

The Benefits Specialist II job description outlines the key responsibilities of a specialist in the Human Resources industry who is responsible for managing employee benefits programs. As a Benefits Specialist II, you'll be responsible for assisting with the design, implementation, and maintenance of various benefits programs. Some of these programs include retirement benefits, medical insurance, dental insurance, and disability insurance. Your duties as a Benefits Specialist II include reviewing and updating benefits policies, providing assistance to employees with benefits enrollment, monitoring and reviewing benefits plan utilization, and ensuring compliance with all relevant legal and regulatory requirements.

To succeed in this role, you'll need to have excellent communication, organizational, and interpersonal skills. You should also be detail-oriented, analytical, and have a good understanding of HR best practices. A Bachelor's degree in Human Resources or a related field is typically required, along with several years of experience in HR. In short, the Benefits Specialist II job description describes a critical role that ensures employees' benefits in an organization remain optimal.

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Job Duties and Responsibilities

  • Assists with the administration of employee benefit programs, such as health insurance, dental insurance, and life insurance
  • Responds to employee inquiries related to benefits, and provides guidance and education on benefit plans and enrollment processes
  • Processes and verifies benefit enrollment/changes, and ensures that employee records are accurate and up-to-date
  • Coordinates with insurance carriers and third-party administrators to resolve claims and billing issues, and ensures timely and accurate payment of premiums and benefits
  • Conducts research and analysis on benefit options and trends, and assists in the development of new benefit programs or enhancements to existing ones
  • Conducts open enrollment and other benefit-related presentations to employees, and assists with employee communications related to benefits
  • Maintains knowledge of federal and state laws related to employee benefits, and ensures compliance with all applicable regulations
  • Assists with the development and maintenance of benefit-related policies and procedures
  • Participates in HR initiatives and projects as needed, and contributes to the overall success of the HR team

Experience and Education Requirements

To get a job as a Benefits Specialist II in Human Resources, generally you need a combination of education and experience. Most companies require at least a high school diploma or GED, but some prefer an associate's or bachelor's degree in Human Resources, Business Administration or a related field. In terms of experience, you'll need prior experience as a Benefits Specialist, Benefits Consultant or Benefits Coordinator. You also need exceptional communication, customer service and problem solving skills, and knowledge of benefits programs such as health insurance, retirement plans and employee assistance programs. Additional qualifications include proficiency with computer systems and software used in HR and benefits management.

Salary Range

If you're considering a career as a Benefits Specialist II in the Human Resources industry, you might be wondering what kind of salary you can expect. According to data from, the average Benefits Specialist II salary range in the United States is between $53,900-$67,700 per year, with a median salary of $60,500. However, salaries can vary depending on factors such as location, years of experience, and company size.

In Canada, the average salary range for a Benefits Specialist II is between CAD $44,300 - $77,900 per year, with a median salary of CAD $59,100 according to

In the UK, the average salary for a Benefits Specialist II is £31,000 per year, with a range between £25,000 – £42,000 per year, depending on location and experience, as reported by



Career Outlook

The career outlook for a Benefits Specialist II in the Human Resources industry is projected to grow at an average rate of 5% from 2020 to 2029, according to the United States Bureau of Labor Statistics. This growth is expected due to the increasing importance and complexity of employee benefits, which require professionals to navigate and understand different types of benefits such as health, retirement, and insurance. As businesses continue to adapt their policies and offerings to fit the changing needs of our current job market, a Benefits Specialist II can expect to become more in-demand. Additionally, with advancements in technology such as artificial intelligence and machine learning, it is likely that the role will evolve to better integrate these tools into the management of employee benefits.

Frequently Asked Questions (FAQ)

Q: What is a Benefits Specialist II?

A: A Benefits Specialist II is an HR professional who manages employee benefits programs, assists in creating and implementing benefit policies and procedures, and provides guidance to employees about their benefits options.

Q: What are the main responsibilities of a Benefits Specialist II?

A: The main responsibilities of a Benefits Specialist II include managing and administering employee benefits programs, tracking employee enrollment and eligibility, communicating benefits programs and policies to employees, and assisting with open enrollment periods.

Q: What qualifications are needed to become a Benefits Specialist II?

A: Typically, a Bachelor's degree in Human Resources or a related field and 2-4 years of experience in benefits administration is required to become a Benefits Specialist II. Strong communication and organizational skills are also essential.

Q: What benefits do employees typically receive that a Benefits Specialist II manages?

A: A Benefits Specialist II manages a range of benefits programs, including health, dental, vision, life insurance, retirement plans, vacation and sick leave, and flexible spending accounts.

Q: How does a Benefits Specialist II help employees with their benefits options?

A: A Benefits Specialist II helps employees with their benefits options by providing educational materials, answering questions about their plan options, and serving as a liaison between the employee and the benefits provider. They also assist with claims issues, appeals, and other benefits-related matters.

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