Housekeeping Attendant

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

A Housekeeping Attendant job description entails the thorough cleaning and maintenance of a hotel's guest rooms, common areas, and other facilities. As a Housekeeping Attendant, you will be responsible for making beds, vacuuming carpets, dusting furniture, and replenishing amenities such as towels and toiletries. You may also be tasked with organizing closet spaces, restocking minibars, and responding to guest requests for extra items or services.

To excel in this role, you must possess strong organizational and time management skills and be able to work efficiently in a fast-paced environment. You should also have excellent attention to detail and be able to maintain high standards of cleanliness and hygiene. Additionally, you should be a team player who is willing to work collaboratively with other members of the hospitality staff.

If you are looking for a challenging and rewarding career in the hospitality industry, then a Housekeeping Attendant job may be just what you need.

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Job Duties and Responsibilities

  • Clean and maintain guest rooms, public areas, and back of house spaces.
  • Change linens, towels, and other guest room amenities.
  • Dust, vacuum, and mop floors, and wipe down surfaces.
  • Restock and replenish supplies in guest rooms and public areas.
  • Follow established cleaning procedures and safety protocols.
  • Report any maintenance issues or damages to management.
  • Create a welcoming and comfortable environment for guests.
  • Respond to guest requests and inquiries promptly and professionally.
  • Work efficiently and effectively to ensure a high level of cleanliness and guest satisfaction.

Experience and Education Requirements

To be a Housekeeping Attendant in the Hospitality industry, you need to have some experience in cleaning and maintaining rooms or public spaces. This can be from previous work in a hotel, motel, or even in someone's home. Education-wise, most employers require a high school diploma or equivalent, but it's not always necessary. Being able to communicate in English is essential as you need to be able to listen and understand guest requests. You also need to be physically fit as you will be standing and bending for long hours. Having a positive attitude and being a team player is crucial since housekeeping is a crucial part of the guest experience.

Salary Range

Housekeeping Attendants in the hospitality industry are responsible for maintaining a clean and comfortable environment for guests. According to data from Glassdoor, the average hourly wage for a Housekeeping Attendant in the United States is $11.69, with a salary range of $8 to $17 per hour. However, this pay can vary depending on factors such as location, experience, and the type of establishment. For instance, Housekeeping Attendants in New York City reportedly earn an average of $15 - $19 per hour, while those working in Orlando, Florida typically earn around $9 - $12 per hour.

In other countries, the pay for Housekeeping Attendants can also vary. For instance, in Canada, the average hourly pay is about C$15 per hour, while in the United Kingdom, Housekeeping Attendants can expect to earn around £8 - £9 per hour.

Sources:

  • Glassdoor: https://www.glassdoor.com/Salaries/housekeeping-attendant-salary-SRCH_KO0,22.htm
  • Statista: https://www.statista.com/statistics/436793/canada-average-hourly-wage-in-the-accommodation-and-food-industries-by-job/
  • Totaljobs: https://www.totaljobs.com/salary-checker/average-housekeeper-salary

Career Outlook

The career outlook for Housekeeping Attendants in the Hospitality industry is steady and is projected to grow slightly over the next five years. According to the Bureau of Labor Statistics, the employment of Housekeeping Attendants is expected to grow by 4% from 2018 to 2028, adding approximately 22,200 jobs to the industry. This growth can be attributed to the constant demand for quality hotels and accommodations, as well as the rising trend in eco-friendly and sustainable hospitality services.

Additionally, the industry is recognizing the importance of well-trained and reliable Housekeeping Attendants in maintaining a positive guest experience and reputation. Therefore, professionals in this field who possess excellent communication, time-management, and organizational skills can expect to be in demand and enjoy career advancement opportunities in management positions.

In conclusion, aspiring Housekeeping Attendants can look forward to a steadily growing job market and opportunities for career advancement in the hospitality industry.

Frequently Asked Questions (FAQ)

Q: What does a Housekeeping Attendant do?

A: A Housekeeping Attendant is responsible for cleaning and maintaining guest rooms, public areas, and other spaces within a hotel or other hospitality establishment.

Q: What are the qualifications for a Housekeeping Attendant?

A: Generally, a high school diploma or equivalent is required. Previous housekeeping experience may also be preferred. Attention to detail, physical stamina, and the ability to work independently are important.

Q: What are the working hours like for a Housekeeping Attendant?

A: Housekeeping Attendants often work early morning or late evening shifts, as well as weekends and holidays. The work can be physically demanding and repetitive, but it can also be flexible, with the possibility of part-time or full-time positions.

Q: Do Housekeeping Attendants have to interact with guests?

A: While Housekeeping Attendants generally work behind the scenes, they may occasionally interact with guests, especially if they are asked to provide extra services or handle special requests. In these situations, professionalism and a friendly disposition are important.

Q: Is there room for advancement within the Housekeeping Attendant role?

A: Yes, Housekeeping Attendants can advance to positions of greater responsibility, such as Housekeeping Supervisor or even Manager. Additional training or experience may be required, but a strong work ethic and dedication to the job can open up opportunities for growth within the industry.


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