IT Quality Assurance Manager

Last Updated:
June 29, 2023

Job Description Overview

An IT Quality Assurance Manager job description includes a range of responsibilities that are crucial in the Information Technology industry. An IT QA Manager is responsible for monitoring and ensuring the quality of software systems, applications, and products before they are released to stakeholders. They must develop and implement quality assurance strategies to ensure that the software meets the company's requirements, regulatory standards, and customer needs. Their primary goal is to prevent defects and improve the overall performance and user experience of the software. They create test plans, work closely with other quality control teams and technical experts, and manage testing schedules, budgets, and resources. IT QA Managers must also communicate effectively with other teams and use their analytical and problem-solving skills to detect and correct errors. Overall, an IT Quality Assurance Manager's job is pivotal in ensuring that the company's software and products operate as expected.

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Job Duties and Responsibilities

  • Develop and oversee quality assurance procedures for software and hardware development
  • Set quality standards and ensure compliance by performing audits and tests
  • Initiate corrective measures to address quality issues and improve processes
  • Collaborate with development teams to identify and resolve bugs and defects
  • Implement metrics and reporting tools to measure quality performance and identify improvement opportunities
  • Provide training and support to the team on quality assurance best practices
  • Communicate quality issues and status to stakeholders, including senior management
  • Ensure compliance with industry standards and regulations
  • Stay up-to-date with emerging technologies and quality assurance best practices
  • Manage a team of quality assurance analysts and testers, including performance evaluations and career development.

Experience and Education Requirements

To become an IT Quality Assurance Manager, one typically needs a mix of education and experience. Most companies require at least a bachelor's degree in Computer Science, Information Technology or a related field, along with relevant experience in quality assurance or testing. This could be in the form of internships, lower-level QA roles or other IT positions that involve testing. It's also common for hiring managers to look for industry certifications, such as a Certified Software Quality Engineer or an ISTQB Foundation Level Certification, which indicate a deeper understanding of QA principles and practices. The ideal candidate should have strong analytical skills, attention to detail, and the ability to lead a team of QA testers.

Salary Range

An IT Quality Assurance Manager is a professional responsible for ensuring that software products meet customers' needs and comply with established quality standards. If you're wondering about the salary range for this position, the answer varies based on several factors, including location, years of experience, and industry. However, in the United States, an IT Quality Assurance Manager can expect to earn between $85,000 and $130,000 per year, with a median salary of $103,000. In other countries, such as Canada and the United Kingdom, the salary can range from CAD 65,000 to CAD 120,000 and £40,000 to £85,000, respectively. Salaries tend to be higher in metropolitan areas due to increased demand for technology professionals. 


  • Glassdoor,29.htm
  • Indeed
  • Payscale

Career Outlook

The future looks bright for IT Quality Assurance Managers, with the job outlook expected to grow at a steady pace over the next five years. According to the Bureau of Labor Statistics, employment of computer and information systems managers, which includes IT Quality Assurance Managers, is projected to grow 11% from 2018 to 2028, much faster than the average for all occupations.

As technology continues to evolve and more companies rely on technology for their operations, the demand for IT Quality Assurance Managers will remain strong. These managers play a critical role in ensuring that computer systems are functioning properly and meet the needs of their organization.

Therefore, individuals pursuing a career as an IT Quality Assurance Manager can expect to have plenty of job opportunities and a promising future in the Information Technology industry.

Frequently Asked Questions (FAQ)

Q: What does an IT Quality Assurance Manager do?

A: An IT Quality Assurance Manager is responsible for ensuring the quality and reliability of software and systems development processes. They coordinate with other teams to test software and ensure it meets industry standards.

Q: What are the job requirements for an IT Quality Assurance Manager?

A: Generally, a bachelor's degree in computer science or a related field, along with several years of experience working in IT, is required. Additional certifications and experience coordinating testing and quality assurance efforts are also helpful.

Q: What skills are necessary for an IT Quality Assurance Manager?

A: Good communication, attention to detail, and analytical skills are crucial. An IT Quality Assurance Manager must also be familiar with software development methodologies and be experienced with software testing and quality assurance tools.

Q: What is the average salary for an IT Quality Assurance Manager?

A: According to Glassdoor, the US national average salary for an IT Quality Assurance Manager is $107,000 per year. However, salaries can vary based on experience level, location, industry, and company size.

Q: What are some common challenges an IT Quality Assurance Manager faces?

A: Managing and coordinating testing efforts across multiple teams, ensuring software meets industry standards and regulations, and staying up-to-date with new technologies and testing methodologies are all common challenges an IT Quality Assurance Manager faces.

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