IT Technical Specialist

Last Updated:
June 29, 2023

Job Description Overview

Are you passionate about technology and enjoy solving complex technical problems? If so, consider a career as an IT Technical Specialist! As an IT Technical Specialist, you will be responsible for providing technical support and troubleshooting services related to computer hardware, software, and network systems. In this role, you will work closely with other IT professionals to ensure that systems are functioning correctly, and to identify and resolve any issues that arise.

IT Technical Specialist job description requires a strong understanding of computer systems and network architecture, as well as in-depth knowledge of operating systems, programming languages, and database management. You will also need excellent communication skills, as you will be required to work with end-users to troubleshoot issues and provide technical support.

The IT Technical Specialist job typically requires a bachelor's degree in Computer Science, Computer Engineering, or a related field, as well as relevant technical certifications. If you are a motivated problem-solver with a passion for technology, then a career as an IT Technical Specialist may be an excellent choice for you!

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Job Duties and Responsibilities

  • Install and maintain hardware and software systems
  • Troubleshoot and resolve technical issues
  • Design and implement IT solutions
  • Provide technical support to end-users
  • Evaluate new technologies and recommend upgrades
  • Ensure data security and backup procedures
  • Develop and maintain technical documentation
  • Collaborate with other IT professionals and departments
  • Stay up-to-date on emerging technologies and industry trends

Experience and Education Requirements

To become an IT Technical Specialist, you'll need a mix of education and hands-on experience. Most employers prefer at least a Bachelor's degree in Computer Science, Information Technology or a related field. Some employers may accept an Associate's degree or relevant certifications, along with experience. 

Experience is key in this field, as it helps you gain knowledge and skills specific to the IT industry. You can gain experience through internships or entry-level positions, and then work your way up the ranks. Good communication skills, attention to detail, and problem-solving abilities are also essential. Staying up-to-date with industry advancements through professional development courses and certifications will keep your skills sharp and boost your chances of success.

Salary Range

IT Technical Specialist is an attractive job in the Information Technology industry due to its high salary range. In the United States, the average salary for an IT Technical Specialist is between $40,000 and $120,000 per year, depending on location, experience, and skills. Entry-level IT Technical Specialists make around $40,000 while senior-level specialists can earn up to $120,000 annually.

According to, the average salary of IT Technical Specialists in Canada is CAD 68,000 per year, and in the United Kingdom, it is GBP 31,000 per year. These figures serve as a good point of comparison for those who are interested in working as an IT Technical Specialist outside of the United States.



Career Outlook

The career outlook for the IT Technical Specialist is growing over the next 5 years in the Information Technology industry. According to the Bureau of Labor Statistics, employment of computer and information technology occupations is projected to grow 11% from 2019 to 2029, much faster than the average for all occupations. The demand for these workers will stem from greater emphasis on cloud computing, the collection and storage of big data, and information security. With the increasing complexity of technological systems, the need for skilled technical specialists who can design, install, and maintain software and hardware systems will continue to rise. Therefore, a career in IT Technical Specialist is a promising one, and job opportunities are expected to increase in the next few years.

Frequently Asked Questions (FAQ)

Q: What is an IT Technical Specialist?

A: An IT Technical Specialist is a professional who works in the Information Technology industry, primarily responsible for implementing and managing technical systems, software, and hardware used by businesses.

Q: What are the job responsibilities of an IT Technical Specialist?

A: An IT Technical Specialist is responsible for managing, monitoring, and troubleshooting the IT systems and infrastructure of businesses, ensuring that all equipment and software are up to date and fully functional. They may also train employees on how to use new technology or software.

Q: What skills does an IT Technical Specialist need?

A: IT Technical Specialists should have excellent communication skills, strong analytical skills, and the ability to effectively solve complex technical problems. They should also have experience in networking, security, and programming to efficiently manage the IT systems in the company.

Q: What education and training are required to become an IT Technical Specialist?

A: Generally, a bachelor's degree in a computer-related field is required to obtain a job as an IT Technical Specialist. Relevant training or certifications may also be required, depending on the specific software, hardware or networking protocols relevant in a given industry.

Q: What is the job outlook for IT Technical Specialists?

A: According to the Bureau of Labor Statistics, the job outlook for IT Technical Specialists is projected to grow faster than the average job growth rate through 2029. With businesses relying more and more on technology, IT Technical Specialists will continue to be in high demand.

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