Office Clerk

Job Description Template Last Updated:
March 9, 2023

Job Description Overview

An Office Clerk in the Administration industry is responsible for assisting with a variety of tasks to keep an office running smoothly. Their role includes answering phones, greeting clients, handling emails and sorting mail. They are also responsible for filing and organizing paperwork, scheduling appointments, and maintaining office supplies. In addition, an Office Clerk will often assist in bookkeeping by entering data into spreadsheets or accounting software. They are an integral part of the team and must have excellent communication and organizational skills, as well as the ability to multitask. An ideal candidate for this role is someone who is detail-oriented, proactive, and works well under pressure. This Office Clerk job description outlines the main duties and responsibilities of the role, but the actual job duties may vary depending on the specific company or industry.

Job Duties and Responsibilities

  • Answering phones and directing calls
  • Taking messages and passing them on to the appropriate person
  • Keeping records and files organized and up-to-date
  • Sorting and distributing incoming mail and packages
  • Filing and retrieving documents and paperwork
  • Entering data into computer systems and databases
  • Typing and preparing correspondence, reports, and other documents
  • Organizing and scheduling appointments and meetings
  • Ordering office supplies and maintaining inventory levels

Experience and Education Requirements

If you want to become an Office Clerk in the Administration industry, you need both education and experience. Most employers will require you to have a high school diploma or equivalent. You might also want to take up specialized courses in typing, computer skills, and business administration. If you have a degree in a related field, it can give you an edge in the application process. However, what's more important is your experience. You should have some experience working in an administrative role, preferably in an office setting. Also, having strong communication and organizational skills, attention to detail, and the ability to handle multiple tasks are essential traits of an excellent office clerk.

Salary Range

Office Clerk Salary Range in the Administration Industry

If you're wondering about the salary range for an Office Clerk in the Administration industry, the expected range is between $23,640 to $41,980 per year in the United States. This range depends on several factors such as location, experience, and level of responsibility. For example, an Office Clerk in New York City may earn a higher salary than one in a smaller town. In other countries, such as Canada and the United Kingdom, the expected salary range is similar to the United States.

According to the Bureau of Labor Statistics (BLS), the median salary for an Office Clerk in the United States is $31,500 per year. This number can vary depending on the specific industry, with the highest salaries seen in finance and insurance. Entry-level Office Clerks may start at a lower salary but can increase their earning potential with experience.


  • Bureau of Labor Statistics:
  • PayScale:
  • Indeed:

Career Outlook

The outlook for an Office Clerk in the Administration industry is stable over the next 5 years, with a minimal growth rate of 1% per year, according to the US Bureau of Labor Statistics. While the demand for administrative support roles is high, technological advancements such as automation and artificial intelligence may impact job growth. However, as long as there are businesses and organizations, there will always be a need for administrative support staff. Office clerks perform a range of tasks such as answering phones, scheduling appointments, and organizing files. They also help to ensure the smooth running of daily operations. Overall, a career as an Office Clerk has steady job security and potential for growth in this field.

Frequently Asked Questions (FAQ)

Q: What does an Office Clerk do in the Administration industry?

A: An Office Clerk performs various routine administrative tasks, including answering phone calls, managing files, sorting mail, organizing documents, updating databases, and scheduling appointments.

Q: What are the educational requirements to become an Office Clerk? 

A: The minimum educational requirement to become an Office Clerk is a high school diploma or any equivalent qualification. However, some employers may prefer candidates with an associate degree or vocational training in office administration or related field.

Q: What are the necessary skills to excel as an Office Clerk? 

A: To excel as an Office Clerk, one needs excellent communication, organizational, time management, multitasking, and computer skills. Proficiency in using software such as Microsoft Office Suite and database management tools is also essential.

Q: What is the work environment like for an Office Clerk? 

A: An Office Clerk usually works in an office environment, equipped with computers, telephones, and other office equipment. They may work full-time or part-time, and some office clerks may work from home or remotely, depending on the employer.

Q: What is the career outlook for Office Clerks in the Administration industry? 

A: According to data from the US Bureau of Labor Statistics, the demand for Office Clerks is expected to decline by 4% from 2019 to 2029. However, job opportunities for administrative support workers, including Office Clerks, may still be available as new businesses or organizations continue to emerge, and other workers retire or resign from their positions.

Cover Letter Example

I am writing this letter to express my interest in the Office Clerk position within your [organization]. As a [experience]-year veteran in office administration, I am confident that my qualifications and experience are a perfect match for this role. I have a track record of success in various administrative tasks, including but not limited to, record-keeping, coordinating schedules, and managing inventory. My proficiency in Microsoft Office suite including Excel, Outlook and Word, and ability to learn new technology quickly, enables me to perform various administrative duties.

Moreover, I am a results-driven individual with impeccable attention to detail who thrives in fast-paced environments. Patience, calmness, and the ability to manage time effectively are essential skills I possess that make me perfect for this role. I am confident that my [qualifications], my [education], and my [experience] will make a significant contribution to the role and the success of the [organization]. Thank you for considering my application, and I am excited about the opportunity to further discuss my candidacy if provided the chance.

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