Shipping and Receiving Coordinator

Last Updated:
November 10, 2023

Job Description Overview

The Shipping and Receiving Coordinator job description involves managing the flow of materials, products, and shipments in and out of a transportation facility to and from customers and suppliers. This requires overseeing the loading and unloading of trucks, inspecting goods for damage or defects, and ensuring that all shipments are processed efficiently and on time. Coordination with other departments and external partners, such as carriers and freight forwarders, is a critical part of the role. The coordinator is responsible for maintaining accurate records and ensuring that inventory levels are maintained in accordance with company policies. They also monitor the status of shipments and track delivery times to ensure that customer expectations are met. The Shipping and Receiving Coordinator plays a key role in managing the movement of goods and materials in the transportation industry, making them an essential team member for any company that relies on timely and reliable logistics.

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Job Duties and Responsibilities

  • Manage incoming and outgoing shipments and ensure timely delivery
  • Review shipping documentation and ensure accuracy of information
  • Communicate with carriers and freight forwarders to arrange pick-up and delivery schedules
  • Maintain inventory accuracy through regular cycle counts and reconciliations
  • Create and maintain shipping and receiving reports for management review
  • Coordinate with other departments to resolve discrepancies in shipments or deliveries
  • Ensure compliance with federal and state regulations related to shipping and receiving
  • Manage and organize warehouse space to optimize storage and minimize damage to products
  • Provide excellent customer service to internal and external customers, including answering questions and resolving issues related to shipping and receiving.

Experience and Education Requirements

To get a job as a Shipping and Receiving Coordinator in the Transportation industry, most companies require a combination of education and experience. A high school diploma or equivalent is usually the minimum education requirement, but some employers prefer candidates with an associate's or bachelor's degree in business administration, logistics, or supply chain management. Experience-wise, candidates should have previous work experience in warehouse operations, logistics, or transportation. Good organizational, communication, and computer skills are essential. Training on industry-specific software may be provided on the job. Some physical requirements may also be necessary, such as lifting heavy packages or operating a forklift.

Salary Range

Shipping and Receiving Coordinators in the Transportation industry can expect an average salary range of $30,000 to $50,000 per year in the United States, depending on location and experience. According to PayScale, the median salary for this position in the US is around $41,000 per year. In Canada, the average salary for a Shipping and Receiving Coordinator is around CAD $38,000 to $52,000 per year. In the UK, the salary range for this position is £18,000 to £24,000 per year. Shipping and Receiving Coordinators with more experience or specialized skills may receive higher salaries. 

Sources:

  1. PayScale: https://www.payscale.com/research/US/Job=Shipping%26Receiving_Coordinator/Salary
  2. Indeed Canada: https://ca.indeed.com/salaries/shipping-and-receiving-coordinator-Salaries
  3. Totaljobs UK: https://www.totaljobs.com/salary-checker/average-shipping-and-receiving-coordinator-salary

Career Outlook

The job outlook for Shipping and Receiving Coordinators in the transportation industry over the next 5 years is looking great! According to the Bureau of Labor Statistics, employment in the transportation and warehousing industry is projected to grow 4% from 2019 to 2029. This means that there will be more demand for people in roles like Shipping and Receiving Coordinator. 

As e-commerce and online shopping continue to grow, the need for shipping and receiving services will also increase. Companies will need more coordinators to manage and track the movement of goods, and ensure that they are delivered on time. This means a job as a Shipping and Receiving Coordinator could be a stable and promising career path. 

Overall, the future looks bright for Shipping and Receiving Coordinators in the transportation industry. With the rapid growth in e-commerce and online sales, the demand for shipping and receiving services is expected to increase, creating more job opportunities.

Frequently Asked Questions (FAQ)

Q: What does a Shipping and Receiving Coordinator do?

A: A Shipping and Receiving Coordinator is responsible for coordinating and managing the shipment and delivery of goods, and tracking inventory levels.

Q: What kind of skills do I need to have as a Shipping and Receiving Coordinator?

A: You need to be detail-oriented, organized, have good communication skills, strong computer skills, ability to use technology to track inventory and shipments, and know how to work in a fast-paced environment.

Q: What are some typical duties of a Shipping and Receiving Coordinator?

A: Duties include scheduling pickups and deliveries, creating shipping labels, preparing shipping documentation, managing inventory levels, communicating with suppliers and customers, and coordinating with the warehouse and drivers.

Q: How important is accuracy in this job?

A: Accuracy is crucial in this job as any mistakes made in shipping or receiving can result in lost revenue, unhappy customers, and damaged reputation. Therefore, it is necessary to be detail-oriented and double-check everything.

Q: Is experience required for this job?

A: While a degree is not required, experience in the transportation industry or supply chain management is preferred. Some employers may offer on-the-job training for entry-level positions.


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