Administration
Compliance Coordinator Job Description
A Compliance Coordinator runs the working parts of an organization's compliance program: the regulatory calendar, policy library, training records, audit evidence and the intake side of the reporting hotline. The job sits under a compliance officer or manager and keeps business units supplied with the deadlines, attestations and corrective-action tracking that regulators and auditors ask to see. BLS does not report coordinators separately; its Compliance Officers occupation paid a median of $80,730 in May 2025, with the 10th percentile at $48,220 and the 90th at $133,720.
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Role at a glance
- Typical education
- Bachelor's degree, the typical entry level BLS lists for compliance officers, plus moderate-term on-the-job training.
- Typical experience
- As a rough guide, one to three years in audit support, paralegal, HR, billing or other regulated administrative work.
- Key certifications
- CCEP or CHC from the Compliance Certification Board; CAMS from ACAMS for anti-money laundering work.
- Top employer types
- Banks and insurers, hospitals and health systems, government agencies, corporate headquarters and government contractors.
- Growth outlook
- BLS projects 4 percent growth for compliance officers from 2025 to 2035, about as fast as average.
- AI impact (through 2030)
- DOJ's September 2024 compliance guidance asks how companies assess the impact of AI and govern its use, questions a program's records may need to answer.
Duties and responsibilities
- Maintain the compliance calendar of filing dates, license renewals, policy review cycles and audit windows, and send owners reminders before each deadline.
- Publish approved policies to the searchable policy library, retire superseded versions, and collect employee attestations for each new or revised document.
- Assign annual code-of-conduct and role-based training, chase incomplete assignments through managers, and keep completion records ready for auditors.
- Log hotline and walk-in reports into the case management system, route each matter to legal, HR or compliance leadership, and track it to closure.
- Assemble evidence packages for internal audit, external auditors and regulators, tracking every document request until the reviewer confirms receipt.
- Track corrective action plans from audit findings and investigations, recording owners, due dates and proof that each fix was actually completed.
- Watch agency bulletins, Federal Register notices and regulator guidance, and summarize changes that touch existing policies for the compliance officer.
- Collect questionnaires, certificates and screening results for third-party due diligence, and flag missing items before a vendor or agent is onboarded.
- Compile monthly program metrics such as training completion, open cases and overdue actions for the compliance committee and senior management.
- Coordinate the annual compliance risk assessment by scheduling interviews with process owners and recording the controls they describe for each risk.
Overview
A Compliance Coordinator keeps a compliance program running between audits. The compliance officer decides what the program requires; the coordinator makes sure each requirement has an owner, a due date, a record and proof that it happened. When a regulator, an external auditor or a federal prosecutor asks whether the program works in practice, the answer comes out of the files the coordinator maintains.
A useful map of the job is the checklist prosecutors use. The Justice Department Criminal Division's Evaluation of Corporate Compliance Programs, updated in September 2024, is written as a set of questions about how a program operates day to day. Several of them land squarely on a coordinator's desk. It asks whether policies and procedures have been published in a searchable format for easy reference, which is the policy library a coordinator curates. It asks how the company has measured the effectiveness of its training, which turns completion logs and quiz results into evidence rather than busywork. It describes an efficient and trusted mechanism for employees to report misconduct anonymously or confidentially as a hallmark of a well-designed program, and a coordinator may run the intake side of that hotline. It also asks whether the company has a process for tracking lessons learned and feeding them into its periodic risk assessment.
A normal week mixes those threads. Monday might start with the compliance calendar: a state license renewal due at month end, a quarterly certification from regional managers, a policy that hits its annual review date. Midweek brings audit requests that need an evidence package assembled from training records, signed attestations and meeting minutes. A hotline report arrives and has to be logged, acknowledged and routed to the right investigator without exposing the reporter. Friday is often for metrics: open cases, overdue corrective actions and training completion by department, formatted for the compliance committee.
Third parties add another stream. The same DOJ guidance asks companies to understand the qualifications and associations of third-party partners such as agents, consultants and distributors. In practice the coordinator chases due diligence questionnaires, screening results and contract certifications, and holds onboarding until the file is complete.
The work rewards people who are precise and persistent. Much of the job is unglamorous follow-up with managers who have other priorities, and the coordinator has to be firm about deadlines without turning every reminder into a confrontation. Discretion matters as much as organization: case files, investigation notes and hotline records are confidential, and some are created at the direction of counsel. A good coordinator knows which documents belong in the shared drive and which belong in the restricted case system.
Employers range from banks and hospitals to manufacturers, universities, government contractors and the corporate headquarters of companies in many sectors. The regulations change by industry, but the coordinator's toolkit stays recognizable: a calendar, a policy system, a training platform, a case log and an audit trail that can survive scrutiny.
Qualifications
BLS lists a bachelor's degree as the typical entry-level education for compliance officers, with moderate-term on-the-job training once hired, and notes that some employers prefer candidates who have a legal background or experience with auditing or related tasks. For a coordinator, useful majors include business administration, accounting, health care administration, criminal justice, paralegal studies and public policy. A degree in the employer's own field, such as nursing or finance, can substitute for compliance coursework because it teaches the operations the rules govern.
Typical paths in. As a rough guide, coordinator openings fit people with one to three years in an adjacent role: audit support, paralegal work, HR administration, quality assurance, claims or billing review, or a regulated operations job where documentation was part of the daily routine. Paralegals bring document control and privilege awareness. Internal audit assistants bring evidence handling and sampling. Former billing and coding staff bring the payment rules that health care programs audit against.
Credentials worth planning for.
- Certified Compliance and Ethics Professional (CCEP), Compliance Certification Board, administered through SCCE; the general corporate credential.
- Certified in Healthcare Compliance (CHC), Compliance Certification Board, administered through HCCA; for hospitals, physician groups and health plans.
- Certified Anti-Money Laundering Specialist (CAMS), ACAMS; for bank and fintech coordinators working Bank Secrecy Act programs.
The usual eligibility route for Compliance Certification Board exams requires prior compliance experience, so a coordinator can plan to sit for the CCEP or CHC after gaining that experience on the job rather than before applying.
Tools you will be expected to learn.
- A governance, risk and compliance (GRC) or case management platform for issues, investigations and corrective actions.
- A policy management system that handles version control, approval workflow and employee attestation.
- A learning management system for assigning training and pulling completion reports.
- Spreadsheets for trackers and reconciliations: lookups, pivot tables and clean data entry remain part of daily work.
- A document repository with access controls, because investigation files and hotline records cannot sit in an open shared folder.
Skills that separate strong coordinators.
- Writing short, plain summaries of a new regulation or guidance document for a busy compliance officer.
- Holding business units to deadlines with tact, and escalating early when they slip.
- Keeping a clean audit trail: dates, versions, owners and proof of completion for every item.
- Handling sensitive reports with discretion and knowing when a matter needs counsel before anyone writes it down.
- Reading primary sources such as the Federal Register, agency guidance and enforcement policies instead of relying on secondhand summaries.
Moving up. Coordinators who learn the risk assessment and investigation side of the program can step into compliance analyst or specialist roles, then compliance manager. Lateral moves into internal audit, privacy, risk management and legal operations use the same documentation and control-testing skills.
Career outlook
BLS projects employment of compliance officers, the occupation that includes coordinators, to grow 4 percent from 2025 to 2035, about as fast as the average for all occupations. BLS does not publish a separate projection for coordinators.
Pay inside the occupation depends on where the job sits. In the BLS May 2025 industry data, compliance officers at management of companies and enterprises, the corporate headquarters category, earned a median of $88,660, while those in health care and social assistance had a median of $72,580. BLS does not split those figures by title, so they describe the occupation in each industry, not coordinators specifically.
Federal enforcement guidance defines what a working program looks like to prosecutors. As of November 2026, the Justice Department Criminal Division's corporate enforcement page still lists the September 2024 Evaluation of Corporate Compliance Programs among its guidance documents, and on March 10, 2026 the Deputy Attorney General issued a department-wide corporate enforcement policy for criminal cases. One of the three fundamental questions in the ECCP is whether a compliance program works in practice. Answering it takes evidence: training records, tested controls, working reporting channels and documented remediation, which is the record a coordinator builds and maintains.
Financial services coordinators should watch the Treasury rulemaking on anti-money laundering programs. On April 7, 2026, FinCEN issued a notice of proposed rulemaking intended to fundamentally reform financial institutions' AML/CFT programs, and FinCEN said the proposal fully supersedes and withdraws a prior proposed rule it published on July 3, 2024. Public comments were due by June 9, 2026. It was issued as a proposed rule, not a final one. Among the considerations its fact sheet lists is whether a bank is employing innovative tools such as artificial intelligence that demonstrate the effectiveness of its program, and the proposal aims to ensure that examiners and auditors do not substitute their subjective judgment for a bank's risk-based and reasonably designed program. A final rule would change the program requirements that bank coordinators document.
Compliance software can take over parts of the clerical work: training platforms assign courses and send reminders, policy systems collect attestations, and case tools time-stamp each step of an investigation. The follow-up, the judgment about what to escalate and the discipline to keep the record complete stay with people. Configuring those tools, pulling clean reports from them and explaining the results to an auditor are part of the coordinator's job.
The career ladder is clear. Coordinators move to analyst, specialist and manager roles inside compliance, and the same skills transfer to internal audit, privacy, risk and legal operations. Earning the CCEP or CHC after the experience requirement is met, and learning one regulatory framework deeply, gives a coordinator something specific to show a hiring manager at the next level.
Sample cover letter
Dear Hiring Manager,
Please consider me for your open Compliance Coordinator role. For the past two years I have supported the compliance team at [Company], a regional distributor with operations in several states, where I own the compliance calendar, the policy library and the training records for our code of conduct program.
When I joined, policy documents lived in four different folders and nobody could say with confidence which version was current. I moved every policy into our document system with a single approved version, an owner and a review date, and set up attestations so that each employee acknowledges new or revised policies inside the same tool. The next time our outside auditors asked for proof that a policy had been distributed, I sent them the report the same afternoon.
I also handle intake for our ethics line. I log each report, acknowledge it within our standard window, and route it to HR, legal or the compliance manager according to our escalation guide. I have learned to keep my notes factual, to keep case files restricted, and to ask counsel before writing anything that could become part of an investigation record.
Last spring I coordinated our third-party due diligence refresh for sales agents. I built a tracker, chased questionnaires and screening results, and held onboarding for two agents until their files were complete. My manager now uses that tracker as the model for other vendor reviews.
I am preparing for the CCEP exam and plan to sit for it once I meet the eligibility requirements. I would welcome the chance to bring the same organized, persistent approach to your program and to learn the regulatory side of [Organization]'s business.
Thank you for your time and consideration.
Sincerely, [Your Name]
Frequently asked questions
- What does a Compliance Coordinator do?
- A Compliance Coordinator runs the working parts of an organization's compliance program: the regulatory calendar, policy library, training records, audit evidence and the intake side of the reporting hotline. The job sits under a compliance officer or manager and keeps business units supplied with the deadlines, attestations and corrective-action tracking that regulators and auditors ask to see. BLS does not report coordinators separately; its Compliance Officers occupation paid a median of $80,730 in May 2025, with the 10th percentile at $48,220 and the 90th at $133,720.
- What are the main duties of a Compliance Coordinator?
- Core duties include: maintain the compliance calendar of filing dates, license renewals, policy review cycles and audit windows, and send owners reminders before each deadline; publish approved policies to the searchable policy library, retire superseded versions, and collect employee attestations for each new or revised document; and assign annual code-of-conduct and role-based training, chase incomplete assignments through managers, and keep completion records ready for auditors.
- Which certification should a Compliance Coordinator pursue first?
- General corporate programs point toward the Certified Compliance and Ethics Professional (CCEP) and health care programs toward Certified in Healthcare Compliance (CHC), both awarded by the Compliance Certification Board and administered through SCCE and HCCA. The usual route to either exam requires at least one year in a full-time compliance role or 1,500 hours of direct compliance duties within the two years before applying, plus 20 CCB-approved CEUs earned in the 12 months before the exam, at least 10 of them from live training; completing a CCB-accredited university compliance program is the other route. Coordinators in banking anti-money laundering work can look instead at CAMS from ACAMS.
- How is AI changing the work of a Compliance Coordinator?
- The Justice Department's Evaluation of Corporate Compliance Programs, updated in September 2024, now asks how a company assesses the impact of artificial intelligence on its ability to comply with criminal laws, whether AI risk is integrated into enterprise risk management, and what baseline of human decision-making is used to assess AI. It also asks whether compliance staff have access to relevant sources of data for timely monitoring and testing. For a coordinator, that means AI tools and the data behind them can become part of what the program has to document and test.
- What happens when a Compliance Coordinator receives an internal whistleblower report?
- The coordinator logs it, preserves the record and escalates it quickly, because timing can matter in a criminal matter. Under the Justice Department's department-wide Corporate Enforcement and Voluntary Self-Disclosure Policy, issued March 10, 2026, when a whistleblower reports both internally and to the department, the company can still qualify for a declination if it self-reports the conduct as soon as reasonably practicable but no later than 120 days after receiving the internal report and meets the policy's other requirements. Whether to disclose is a decision for counsel and compliance leadership, but the intake date the coordinator records starts that clock.
- Is a Compliance Coordinator the same as a compliance officer?
- The titles describe different jobs: the coordinator handles the program's logistics while a compliance officer or manager owns the program and its judgment calls. BLS counts both inside its Compliance Officers occupation and does not report coordinators as a separate group, which is why the pay band on this page covers the whole occupation.
- How does health care compliance change the Compliance Coordinator job?
- Hospital and physician-practice programs are built around the HHS Office of Inspector General's General Compliance Program Guidance, which OIG describes as voluntary guidance and a reference guide for the health care compliance community. It covers relevant federal laws and the seven elements of a compliance program, so a coordinator in that setting tracks billing and coding audits and training against that framework.
Sources
Salary figures and role details on this page were checked against the following sources. Dates show when each was last reviewed.
- Compliance Officers, BLS Occupational Employment and Wage Statistics (May 2025)Checked Nov 2, 2026
- Compliance Officers, Occupational Outlook Handbook, U.S. Bureau of Labor Statistics (2026)Checked Nov 2, 2026
- Evaluation of Corporate Compliance Programs (Updated September 2024), U.S. Department of Justice Criminal Division (2024)Checked Nov 2, 2026
- Corporate Enforcement, U.S. Department of Justice Criminal Division (2026)Checked Nov 2, 2026
- Fact Sheet: Proposed Rule to Fundamentally Reform Financial Institution AML/CFT Programs, FinCEN (April 2026)Checked Nov 2, 2026
- Work Experience and CEU Requirements for Eligibility, SCCE and HCCA (January 2026)Checked Nov 2, 2026
- Management of Companies and Enterprises: Occupational Employment and Wages, BLS OEWS (May 2025)Checked Nov 2, 2026
- Health Care and Social Assistance: Occupational Employment and Wages, BLS OEWS (May 2025)Checked Nov 2, 2026
- General Compliance Program Guidance, HHS Office of Inspector General (November 2023)Checked Nov 2, 2026
- Corporate Enforcement and Voluntary Self-Disclosure Policy, U.S. Department of Justice (March 2026)Checked Nov 2, 2026
- Certification Finder: Certified Anti-Money Laundering Specialist (CAMS), CareerOneStop, U.S. Department of Labor (2026)Checked Nov 2, 2026
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