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Hospitality

Kitchen Steward Job Description

A Kitchen Steward runs the dish room and back-of-house sanitation in a hotel or other large food operation, washing and sanitizing dishes, glassware, pots and kitchen equipment, keeping floors and storage clean, and moving china and supplies to the restaurant, room service and banquet kitchens. The role sits in the food and beverage department under a chief or executive steward. O*NET lists it as a title for Dishwashers, and in the BLS May 2025 survey dishwashers in hotels and other traveler accommodation earned $29,710 at the 10th percentile, $37,650 at the median and $57,220 at the 90th percentile.

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Role at a glance

Typical education
A high school diploma or GED helps, but some employers hire without one.
Typical experience
Entry level; as a rough guide, no prior kitchen experience is needed.
Key certifications
A food handler card where the local health department requires one, such as ServSafe Food Handler from the National Restaurant Association.
Top employer types
Hotels and resorts, casino hotels, conference centers and other large food and beverage operations.
Growth outlook
O*NET projects a decline of 1% or more for Dishwashers from 2025 to 2035, with about 68,900 openings a year on average.
AI impact (through 2030)
Low: dish machines automate the washing cycle, but sorting, inspection, chemical handling and moving stock remain manual.

Duties and responsibilities

  • Scrape, sort and rack soiled plates, glassware, flatware and sheet pans, then run them through door-type or conveyor dish machines.
  • Check wash and final rinse temperatures, record readings on the dish room log, and report drifting boosters to the chief steward.
  • Wash oversized pots, hotel pans and mixing bowls by hand at the three-compartment sink in wash, rinse and sanitize order.
  • Return clean china, cookware and utensils to the line, room service and banquet kitchens before each service needs them.
  • Change machine tank water, delime on schedule, and clear spray arms and curtains so the machine keeps sanitizing properly.
  • Handle detergent, sanitizer and delimer through wall dispensers, wearing the protective gear listed on each product's safety data sheet.
  • Sweep and scrub kitchen floors, pull and hose floor mats, and keep drains and dish room walls free of food buildup.
  • Haul trash, recycling and cardboard to the dock, and wash garbage cans with hot water or steam at the end of shifts.
  • Stage chafing dishes, china and glassware for banquets, then break down and return equipment to storage after events end.
  • Receive deliveries, rotate cleaning and paper supplies into storage, and flag broken or missing ware for replacement.

Overview

In a hotel, a Kitchen Steward is the person who owns the dish room. In hotel food and beverage departments, stewarding is typically run as its own unit with its own supervisor, and the title covers the same work the federal job classification calls dishwashing: O*NET lists "steward" and "kitchen steward" among the reported job titles for Dishwashers. In a freestanding restaurant the same person would be called a dishwasher or dish tech. In a hotel with a restaurant, room service, a lobby bar and a ballroom, the steward is the reason any of those outlets has a clean plate to put food on.

The shift is built around the dish machine. Soiled ware comes back from the line, the dining room, the room service corridor and the banquet floor. The steward scrapes it, racks it by type (plates, cups, flatware, sheet pans), runs it through the machine, checks it as it comes out, and puts it back where cooks and servers expect to find it. Pots and pans that will not fit the machine go through a three-compartment sink by hand. During a large breakfast buffet, the dish room never empties.

Sanitation is the part an inspector looks at. The 2026 edition of the FDA Food Code, a model that FDA offers for adoption by local, state, tribal, territorial and federal jurisdictions, sets, for jurisdictions that adopt it, the temperature of the hot-water sanitizing rinse as it enters the manifold at no less than 74°C (165°F) for a stationary rack, single temperature machine and 82°C (180°F) for all other machines, with a ceiling of 90°C (194°F). It also calls for an irreversible registering temperature indicator in hot water machine warewashing so someone can confirm the utensil surface actually got hot enough. The Food Code is not federal law; it applies where a state, local or tribal government adopts it. In practice that means the steward reads the gauges, logs them, runs a test strip or thermolabel, and calls the chief steward when a booster heater drifts.

Chemicals are the other daily hazard. Detergent, rinse aid, sanitizer, delimer and oven cleaner arrive in concentrate and run through wall-mounted dispensers. Under OSHA's Hazard Communication standard, 29 CFR 1910.1200, employers must give workers effective information and training on hazardous chemicals in their work area at the time of their initial assignment, and again when a new chemical hazard is introduced. A steward who knows where the safety data sheets live and what goggles the delimer calls for is doing the job correctly.

Outside the dish room, hotel stewards carry the back-of-house housekeeping load. They sweep and scrub kitchen floors, pull floor mats, clean garbage cans, haul trash and recycling to the dock, receive and put away supplies, and move china, glassware and chafing dishes between storage and the banquet kitchen. O*NET's task list for the occupation includes setting up banquet tables, which matches how hotels use stewards on event nights: staging equipment before the first course and breaking it down after the last guest leaves. Overnight stewards may handle deep cleaning of hoods, walk-ins and drains when the kitchen is dark.

Qualifications

Stewarding is an entry point. O*NET places the Dishwashers occupation in a job zone where the education requirement usually means a high school diploma or GED, though some occupations may not require one, and where some jobs need little or no previous experience. As a rough guide, a hotel will hire a steward with no kitchen background and train on the machine, the chemical system and the house routine during the first few shifts.

Credentials worth having

  • A food handler card, where the local health department calls for one. ServSafe Food Handler, from the National Restaurant Association, is one program; ask the hotel's training department which card the local health department accepts.
  • Hazard communication training on the property's own chemicals, given by the employer. It is training, not a certificate, but it is the safety knowledge a dish room depends on.

Skills a hiring chef or chief steward looks for

  • Running a door-type or conveyor dish machine: loading racks correctly, reading wash and rinse temperatures, changing tank water, delimeing on schedule and spotting a clogged spray arm.
  • Working a three-compartment sink in the right order: wash, rinse, sanitize, air dry.
  • Knowing the inventory by sight. A banquet steward should tell a bread-and-butter plate from a show plate, and know which glassware goes back in which rack.
  • Chemical sense: reading a label, matching a dispenser to the right product, and never mixing chlorine and acid products.
  • Pace and order. The dish room backs up fast, and a good steward keeps the landing table clear and calls for help before the line runs out of sauté pans.

Physical side The work is on your feet for a full shift, around steam, hot water and wet floors, with repeated lifting of racks, bus tubs and stock. Slip-resistant shoes are part of the uniform. At a 24-hour hotel, stewarding runs around the clock, so evening, overnight, weekend and holiday shifts come with the job.

Where it leads As a rough guide, a reliable steward can move to lead steward or stewarding supervisor within a few years, then chief steward or executive steward at a larger property. Others cross into prep cook and line cook roles, banquet setup, or engineering. The job gives a close view of every outlet in a hotel's food and beverage department, which helps anyone who later wants to supervise one.

Career outlook

The demand picture for this role depends on which data set you read, so it helps to read them side by side. BLS counted 477,450 dishwashers nationwide in its May 2025 Occupational Employment and Wage Statistics survey. The hotel slice is a small share of that: BLS counted 27,290 dishwashers in Traveler Accommodation, the industry that holds hotels and motels. Casino hotels, a subset of that industry, reported a median of $42,860 for 6,220 dishwashers. Those figures cover all dishwashers in each industry, and BLS does not report hotel stewards separately from other dishwashers in the same industry.

The long-range projection points to a decline. ONET, using the 2025 to 2035 projections, expects employment of Dishwashers to decline by 1% or more over the decade. Openings still appear: ONET projects about 68,900 openings a year on average. For a job seeker, that means vacancies keep appearing even though the occupation is not growing.

Local wage law sets its own floor. In Los Angeles, the City's Citywide Hotel Worker Minimum Wage Ordinance sets a cash wage of $25.00 per hour for July 1, 2026 through June 30, 2027, plus a $4.25 hourly health benefit payment that goes to the worker as additional wages if the hotel does not provide health benefits. The next step on the city's chart is $25.50 per hour with a $6.00 health benefit from July 1, 2027. An amendment approved on May 26, 2026 (Council File 25-1466) changed the July 1, 2026 health benefit payment and the scheduled increases starting July 1, 2027. The ordinance covers workers whose primary place of employment is a hotel, including those employed by a contractor providing services at the hotel. Los Angeles is one city's example, not a national rule.

Heat is the pending federal question. OSHA published its Heat Injury and Illness Prevention in Outdoor and Indoor Work Settings proposed rule in the Federal Register on August 30, 2024. The informal public hearing concluded on July 2, 2025, and the post-hearing comment period ended October 30, 2025. As of November 10, 2026, OSHA's rulemaking page still presents it as a proposed rule, so it sets no requirement yet. As its title says, the proposal covers indoor as well as outdoor work settings, and a dish room venting machine steam is an indoor work setting.

On automation, the dish machine already does the washing; what a person does is everything around it: sorting mixed loads, scraping, judging whether a glass is actually clean, reacting when the rinse temperature drops, and hauling clean stock to the right outlet. Those steps are physical and varied, and they change with every banquet menu. The hands-on core of the job stays with people.

The career ladder runs through stewarding supervision, chief steward and executive steward, or across into the kitchen. A steward who learns the machines, the chemical system and the banquet inventory has skills that transfer to any large food operation.

Sample cover letter

Dear Chief Steward,

I am applying for the Kitchen Steward opening in your banquet and restaurant kitchen. For the past two years I have worked overnight in the dish room at a 180-room conference hotel, where I ran a conveyor machine, handled the pot sink and closed out the kitchen for the morning crew.

Most of what I know I learned by doing it wrong once and then fixing it. Early on I let the landing table pile up during a wedding dinner, and the line ran short of sauté pans. After that I started pre-sorting racks by type before the rush and checking the pan shelf every fifteen minutes. My lead steward noticed, and within three months I was training new hires on rack loading and the three-compartment sink.

I take the sanitation side seriously. On every shift I logged wash and final rinse temperatures, ran thermolabels, and changed tank water on schedule. When the booster heater started dropping during a Sunday brunch, I caught it on the gauge, stopped the machine, switched to the sink, and called engineering before anything went out unsanitized. I also handled our chemical dispensers and know my way around a safety data sheet binder.

I am comfortable on a ten-hour shift, I lift racks and stock all night without trouble, and I am available for nights, weekends and holidays. I hold a current food handler card.

I would like to work at a property with a busy banquet operation, because I want to learn event stewarding and eventually move into a lead role. I would welcome the chance to talk with you or to work a trial shift.

Thank you for your time.

Sincerely, Marcus Delgado

Frequently asked questions

What does a Kitchen Steward do?
A Kitchen Steward runs the dish room and back-of-house sanitation in a hotel or other large food operation, washing and sanitizing dishes, glassware, pots and kitchen equipment, keeping floors and storage clean, and moving china and supplies to the restaurant, room service and banquet kitchens. The role sits in the food and beverage department under a chief or executive steward. O*NET lists it as a title for Dishwashers, and in the BLS May 2025 survey dishwashers in hotels and other traveler accommodation earned $29,710 at the 10th percentile, $37,650 at the median and $57,220 at the 90th percentile.
What are the main duties of a Kitchen Steward?
Core duties include: scrape, sort and rack soiled plates, glassware, flatware and sheet pans, then run them through door-type or conveyor dish machines; check wash and final rinse temperatures, record readings on the dish room log, and report drifting boosters to the chief steward; and wash oversized pots, hotel pans and mixing bowls by hand at the three-compartment sink in wash, rinse and sanitize order.
Is a Kitchen Steward the same as a dishwasher?
In hotel kitchens, yes. O*NET lists "steward" and "kitchen steward" as reported titles for the Dishwashers occupation, and hotels use the steward title for the person who runs the dish room and back-of-house cleaning. Marine and airline stewards are different jobs that focus on passenger service.
What hours does a hotel Kitchen Steward work?
Stewarding follows the food and beverage schedule, so shifts cover early breakfast, late banquets and overnight cleaning at properties that serve around the clock. Weekend and holiday shifts are part of the job because many banquets and brunches fall on those days.
How does a Kitchen Steward move up in a hotel?
One path runs from lead steward to stewarding supervisor, then to chief or executive steward at a larger property. Some stewards move instead into prep cook, banquet setup or engineering roles, using what they learned about the kitchen and its equipment.
Will robots or AI replace hotel stewards?
Dish machines already handle the washing cycle. The steward's work around the machine, including sorting mixed loads, judging cleanliness, fixing problems mid-service and moving stock to each outlet, remains physical and varied, so the role stays hands-on.
What training does a new Kitchen Steward need?
Expect on-the-job training on the dish machine and the property's chemical system, including how to read labels and safety data sheets for each product. A hotel may also ask for a food handler card that meets the local health department's rules.

Sources

Salary figures and role details on this page were checked against the following sources. Dates show when each was last reviewed.

  1. Dishwashers, BLS Occupational Employment and Wage Statistics (May 2025)Checked Nov 10, 2026
  2. Traveler Accommodation (NAICS 721100): Occupational Employment and Wages, BLS Occupational Employment and Wage Statistics (May 2025)Checked Nov 10, 2026
  3. Casino Hotels (NAICS 721120): Occupational Employment and Wages, BLS Occupational Employment and Wage Statistics (May 2025)Checked Nov 10, 2026
  4. 35-9021.00 Dishwashers summary report, O*NET OnLine, U.S. Department of Labor (2026)Checked Nov 10, 2026
  5. Food Code 2026, U.S. Food and Drug Administration (2026)Checked Nov 10, 2026
  6. FDA Food Code 2026 (full text, PDF), U.S. Food and Drug Administration (2026)Checked Nov 10, 2026
  7. 29 CFR 1910.1200 Hazard Communication, Occupational Safety and Health AdministrationChecked Nov 10, 2026
  8. Heat Injury and Illness Prevention in Outdoor and Indoor Work Settings Rulemaking, Occupational Safety and Health Administration (2026)Checked Nov 10, 2026
  9. Citywide Hotel Worker Minimum Wage Ordinance Wage Chart, City of Los Angeles Office of Wage Standards (rev. May 27, 2026)Checked Nov 10, 2026
  10. Hotel Worker Ordinances, City of Los Angeles Office of Wage Standards (2026)Checked Nov 10, 2026
  11. ServSafe Food Handler, National Restaurant AssociationChecked Nov 10, 2026
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