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Marketing

Communications Manager

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Communications Managers plan and execute public relations, media relations, and corporate communications programs. They write and pitch media content, develop executive messaging, manage editorial calendars, and measure outcomes — operating with more strategic ownership than a coordinator but reporting to a Director or VP who holds final accountability.

Role at a glance

Typical education
Bachelor's degree in communications, PR, journalism, or marketing
Typical experience
5-8 years
Key certifications
None typically required
Top employer types
Technology companies, healthcare organizations, financial services, consumer goods companies, PR agencies
Growth outlook
Stable demand across most sectors, with strongest growth in technology, healthcare, financial services, and consumer goods
AI impact (through 2030)
Augmentation — AI automates routine drafting and media monitoring, but human expertise in media relationship management, crisis strategy, and executive voice remains essential.

Duties and responsibilities

  • Develop and execute media relations campaigns including identifying story angles, building target media lists, and pitching journalists
  • Write press releases, media advisories, executive Q&As, bylined articles, and other external communications content
  • Manage the communications editorial calendar and coordinate with stakeholders across marketing, product, HR, and legal
  • Prepare executives for media interviews and public speaking engagements with briefing documents and message training
  • Monitor and analyze media coverage, tracking key metrics and preparing regular performance reports for leadership
  • Manage external agency and consultant relationships, overseeing deliverables, timelines, and budget usage
  • Support crisis communications preparation and response, including drafting holding statements and managing press inquiries
  • Coordinate internal communications on major announcements, policy changes, and organizational news
  • Develop and maintain relationships with reporters, editors, and analysts covering the company's industry
  • Track communications budget line items and flag variances or reallocation needs to the communications director

Overview

Communications Managers are the primary executors of a communications strategy. Where a Director sets direction and a coordinator handles logistics, the manager handles the craft work: pitching journalists, writing the press materials, developing executive messaging, and managing the ongoing relationships that generate earned media coverage.

Most of the day-to-day work is writing and outreach. A Communications Manager might spend Monday morning drafting a press release on a product announcement, Tuesday morning on calls with reporters about an upcoming story, Wednesday afternoon reviewing media monitoring reports, and Thursday morning on executive prep for a broadcast interview. The variety is one of the things people find rewarding about the role.

Media relationship management is a craft skill that develops over time. Good Communications Managers know which reporters cover their sector, what they like to write about, and what kind of pitch will actually get a response. They maintain those relationships even when they don't have a specific pitch, because journalists remember who gives them useful information rather than wasting their time.

Crisis preparedness is an ongoing responsibility even when no crisis is active. Communications Managers keep issue inventories updated, maintain current holding statements for predictable risks, and make sure they can execute quickly if something breaks.

Internal communications is often part of the scope — managing employee announcements, drafting leadership messages, and maintaining consistency between what the company tells the press and what it tells its own employees. Those audiences aren't as separate as they once were.

Qualifications

Education:

  • Bachelor's degree in communications, public relations, journalism, or marketing
  • No graduate degree requirement, though some organizations prefer an MBA for manager roles with significant budget responsibility

Experience:

  • 5–8 years of communications experience, with demonstrated media relations results
  • Prior agency or in-house PR experience with a track record of placements in relevant publications
  • At least one to two years of managing projects, external vendors, or junior team members

Writing and messaging skills:

  • Demonstrated ability to write a compelling press release and a targeted pitch
  • Executive communications: writing for a CEO's voice, preparing spokesperson Q&As
  • AP style proficiency; ability to write for multiple channels (press, social, internal)

Media relations:

  • Existing media relationships in the relevant industry are strongly preferred
  • Understanding of the trade and national press landscape for the company's sector
  • Familiarity with journalist targeting tools: Muck Rack, Cision, ResponseSource

Measurement and analytics:

  • Media monitoring platforms: Meltwater, Cision, or equivalent
  • Ability to track and report on media performance metrics: share of voice, sentiment, top-tier coverage
  • Basic data fluency for producing coverage reports and performance summaries

Tools:

  • Wire distribution services: PR Newswire, Business Wire
  • Project management: Asana, Monday.com, or equivalent
  • Presentation: PowerPoint, Google Slides

Career outlook

The Communications Manager role is one of the most consistent career anchors in the PR and corporate communications field. Every organization with an active media strategy needs people at this level — experienced enough to execute independently, knowledgeable enough to handle media relationships, and skilled enough to write content that doesn't require heavy revision.

Demand is stable across most sectors, with strongest growth in technology, healthcare, financial services, and consumer goods. The role has also expanded as organizations have added more communications channels to manage: earned media, executive thought leadership, social media, podcast and video distribution. Each of these channels requires content and relationship management that falls squarely in the Communications Manager's scope.

Salary growth at this level has been meaningful over the past several years, particularly in markets with technology industry concentration. The $75K–$120K range reflects the current landscape, but major metro markets with competitive tech presence push the midpoint closer to $100K. Total compensation with bonus at the upper end of this range can approach $130K–$140K at large organizations.

The career path from Communications Manager is direct. Strong performance in the role typically leads to Senior Communications Manager, Director of Communications, or a specialized senior role in executive communications, corporate reputation, or issues management. Many Communications Managers also successfully move to VP-level roles at agencies, where their client-side experience commands premium pay.

For people who entered through coordinator or analyst roles, the Communications Manager level is where independent ownership of results and relationships begins in earnest. It's a genuinely engaging role for people who like writing, media dynamics, and the organizational puzzle of managing messaging across multiple audiences simultaneously.

Sample cover letter

Dear Hiring Manager,

I'm applying for the Communications Manager role at [Company]. I currently manage media relations and corporate communications at [Company], a mid-stage technology company, where I've been responsible for the company's external PR program for the past three years.

In that role I built our proactive media program from scratch. The company had relied entirely on reactive PR — press releases at launch, occasional news coverage — and had no ongoing outreach strategy. Over 18 months I identified eight core journalists covering our sector, developed a cadence of regular briefings and source introductions, and shifted our coverage mix from product announcements to strategic business stories. We went from 12 earned placements in a year to 47, with meaningful placements in [Publication] and [Publication] for the first time.

I've also handled three sensitive media situations — a data issue, a leadership change, and a litigation mention — where the instinct to say too little or too much was equally risky. Each required close coordination with legal, honest communication with the reporters involved, and careful monitoring of how the story developed. All three resolved without significant escalation.

I'm a strong writer. My press releases regularly run close to final after one round of review, and I take the executive messaging work seriously — the CEO prep documents I produce include the two or three questions they'd most like not to get, with worked answers.

I'm drawn to [Company] because of the media environment you're operating in — [sector] coverage is sophisticated and competitive, which is the environment where PR work matters most. I'd welcome the chance to talk.

[Your Name]

Frequently asked questions

What distinguishes a strong Communications Manager from an adequate one?
Strong Communications Managers pitch stories that run rather than just sending press releases. They understand what makes a story compelling for a specific reporter, tailor the pitch accordingly, and build relationships that make journalists want to call them back. Adequate managers execute process well but don't generate original coverage. The measurable difference shows up in earned media results over time.
How much writing is in this role?
Writing is central. Communications Managers typically produce multiple pieces of content per week — press releases, pitch emails, executive talking points, media backgrounders, or draft bylines. Speed matters as much as quality because news opportunities often have short windows. Most Communications Managers spend 30–40% of their time writing or editing.
What is the realistic path to managing media from this role?
Building media relationships takes time and consistency. Communications Managers typically spend the first year in a new role establishing which journalists cover their sector, what they write about, and what kinds of stories they're receptive to. Persistent, targeted outreach with genuinely useful information — not promotional pitches — is what converts those early contacts into reliable coverage relationships.
How is this role changing with AI and digital media?
AI tools have made press release drafting and media monitoring faster. The shift toward digital and social media has added more channels to manage and has made the news cycle faster. Communications Managers who understand how social media amplifies and shapes news narratives are more effective than those who treat earned media and social as separate disciplines.
Does experience at an agency prepare you well for in-house Communications Manager roles?
Yes — agency experience teaches you to work fast, manage multiple priorities, and produce high-quality content under deadline. The gaps tend to be in strategic business acumen (agencies work on communications tactics, in-house requires understanding the business behind them) and in depth of relationship with a single media community. Most in-house hiring managers view 3–5 years of agency experience as strong preparation.