Sales and Marketing Coordinator Job Description

In consumer-facing businesses, the Sales and Marketing Coordinator is the person who makes sure the promotional calendar lands in market the way it was designed — that the signage arrives at the right stores before the campaign starts, that the event is staffed and set up, that the sales team has the updated pricing materials before the sales call, and that the weekend promotion results get reported to management on Monday morning.

The role spans the commercial calendar. During a promotional build-up — a seasonal campaign, a product launch, a local event — the coordinator is actively managing vendors, coordinating materials production, briefing field staff, and tracking logistics. During steadier periods, the focus shifts to maintaining the asset library, updating the sales team's materials, and compiling performance data from past campaigns.

The interaction with the sales team is usually direct and practical. Sales reps in consumer businesses need materials that are current, accurate, and easy to use — updated price lists, product information sheets, promotional offer summaries. When those materials are out of date or hard to find, reps improvise, which creates inconsistency and potential customer issues. The coordinator's job is to make sure the sales team always has what they need.

The marketing coordination responsibilities create a different kind of working relationship — with brand or marketing managers who set strategy and need operational execution support, and with external vendors (printers, promotional suppliers, event vendors) who need clear briefs and reliable follow-through. The coordinator manages both and is accountable for the on-time, on-spec delivery of promotional materials and campaign components.

Education:

• Associate or bachelor's degree in marketing, business, hospitality, communications, or a related field
• Practical experience matters more than academic credential at this level

Experience:

• 0–2 years in a customer service, marketing, event coordination, or retail management role
• Any experience managing a process or project from planning through execution — events, campaigns, product launches
• Retail management, hospitality, or food service background demonstrates relevant logistics and customer orientation skills

Core skills:

• Organizational management: tracking promotional materials, campaign timelines, and event logistics across concurrent programs
• Vendor communication: managing print vendors, event suppliers, and promotional product companies with clear briefs and deadline adherence
• Basic design tool proficiency: Canva, Microsoft Publisher, or PowerPoint for updating existing templates
• Data tracking: maintaining promotional performance spreadsheets, sales tracking records, and campaign summary reports
• Written communication: drafting professional emails, promotional copy updates, and meeting agendas

Practical knowledge:

• Retail promotional mechanics: understanding planogram requirements, promotional allowances, and in-store material specifications
• Event logistics: vendor coordination, materials management, setup, and attendance tracking
• Basic marketing campaign coordination: email deployment support, social content scheduling, promotional calendar management
• Sales support: understanding what a sales team needs to conduct effective customer conversations

Sales and Marketing Coordinator roles at consumer-facing companies represent a stable category of employment across the economy. Every business with a sales team and a marketing function has some version of this coordination need, and smaller companies often consolidate it into a single role rather than hiring separate sales operations and marketing coordinator headcount.

The most active hiring sectors are consumer goods (where retail promotional program execution creates steady coordinator demand), hospitality and tourism (where event marketing and group sales coordination are combined), specialty retail (where local marketing programs and sales team support coexist), and franchise businesses (where coordinating marketing program rollout across locations is a core operational function).

For early-career professionals, the consumer-facing coordinator role offers something that purely digital or B2B roles often don't: tangible, visible results. When the event runs well, the promotion succeeds, and the sales team has what they need, the outcome is observable in a way that abstract pipeline metrics often aren't. That tangibility can be motivating for people who want to see the direct connection between their work and what happens in market.

The digitization of retail marketing has expanded the coordinator's scope in ways that make the role more technically interesting than it was a decade ago. Managing QR code promotions, digital loyalty program mechanics, email campaign coordination alongside traditional in-store materials, and social content scheduling are now routine parts of many consumer-facing coordinator roles. Coordinators who develop comfort across both physical and digital promotional execution have broader career options than those who specialize in either alone.

Dear Hiring Manager,

I'm applying for the Sales and Marketing Coordinator position at [Company]. I've spent the past year as a marketing assistant at [Company], a regional [category] company with 12 locations, where I've been supporting both the retail marketing program and the regional sales team.

The work has been genuinely dual-function from the start. On the marketing side, I manage our quarterly in-store promotional calendar: coordinating signage production with our print vendor, scheduling delivery to each location two weeks before the campaign start date, and tracking whether materials arrived and were installed. Last spring's campaign had a supply chain issue with one of our promotional items — I identified the problem four days before launch, sourced an alternative from a backup supplier, and got materials to eight locations by the original deadline.

On the sales side, I maintain our proposal template library, update the product specification sheets when pricing changes, and process leads from our website contact form, routing them to the appropriate account manager by region. I also compiled the post-event attendance and sales data from our last three customer appreciation events.

I'm interested in [Company] specifically because your promotional programs in [category] look more sophisticated than what I've been supporting — larger scale, more channel integration, and stronger data tracking from what I can see from the outside. I'd welcome the chance to learn more about what the role involves and to share more about my background.

Thank you for your consideration.

[Your Name]