Marketing
Sales and Marketing Specialist Job Description
A Sales and Marketing Specialist is a hybrid individual contributor who runs day-to-day marketing campaigns and supports a sales team with leads, collateral and CRM data. The role sits between marketing and sales, including at companies too small for a separate operations team for each function. Daily work covers email sends, social posts, trade show follow-up, sales decks and campaign reports. BLS does not track the title on its own and files marketing specialists with market research analysts, an occupation with a May 2025 median wage of $78,760; the 10th to 90th percentile range runs from $43,390 to $155,480.
Last updated
Role at a glance
- Typical education
- A bachelor's degree in marketing, business or communications is the usual path.
- Typical experience
- As a rough guide, one to four years in marketing coordination, inside sales or sales support.
- Key certifications
- AMA Professional Certified Marketer (PCM), HubSpot Inbound Marketing certification, Google Analytics Certification.
- Top employer types
- Professional and technical services firms, finance and insurance companies, wholesalers, manufacturers and retailers.
- Growth outlook
- BLS projects much faster than average growth for marketing specialists but expects AI tools to contribute to job loss in sales occupations.
- AI impact (through 2030)
- AI can draft outreach and summarize sales calls, so the specialist's value shifts to configuring tools and reviewing what they produce.
Duties and responsibilities
- Plan, build and send email campaigns and nurture sequences, segmenting lists by account stage and reporting opens, clicks and resulting meetings to managers.
- Maintain CRM records by merging duplicates, updating contact details and lead statuses, and flagging stalled opportunities for the account owner to work.
- Produce sales collateral such as one-page product sheets, pitch decks, case studies and competitive comparisons that reps can use in customer meetings.
- Coordinate trade show and event logistics, including registration, booth shipping, pre-show invitations and prompt entry of scanned leads into the CRM.
- Research target accounts and contacts using company websites, industry directories and CRM intent data to build prospect lists for the sales team.
- Draft, schedule and monitor social media posts, then report engagement and referral traffic so the team knows which channels produce real inquiries.
- Configure and review AI drafting and prospecting features in the CRM, checking every generated message for accuracy, tone and compliance before sending.
- Build campaign and pipeline dashboards in Google Analytics and the CRM that connect marketing activity to qualified leads, opportunities and closed deals.
- Manage outside vendors such as designers, printers, event contractors and list providers, keeping projects on schedule and within the approved budget.
- Track opt-outs and consent for email and text campaigns, working with legal or compliance staff so unsubscribe requests are honored on time.
Overview
A Sales and Marketing Specialist is the person who keeps a company's marketing output and its sales pipeline working from the same playbook. On the marketing side that means building email sends, refreshing landing pages, posting to social channels and pulling campaign reports. On the sales side it means cleaning lead records, packaging collateral for reps, setting up trade show follow-up and making sure every inquiry lands with the right owner in the CRM. The title fits a company too small for separate marketing operations and sales operations teams, or a sales group that wants its own marketer close to the field.
The week has two clocks. Sales requests run on the clock of the next customer call: a rep needs a pricing sheet, a case study or a quick competitive comparison before tomorrow morning. Marketing work runs on a calendar: the monthly newsletter, the webinar promotion, the quarterly product launch. A good specialist keeps both moving, protects time for the scheduled work, and still turns around the urgent request the same day.
Public employers write the job down in plain terms. King County, Washington, runs a five-level Marketing and Sales classification series, and its class summary for the Specialist II level describes developing and managing marketing or sales programs "designed to increase and facilitate customer use of agency services and facilities." At that level, incumbents develop, implement and administer projects as individual contributors or team members, with little or no supervisory responsibility. Listed duties include developing sales and communications materials, planning and placing paid communications, and identifying new markets and promotional opportunities. Swap agency services for a product line and it reads like a private-sector job description.
The tooling has changed as well. HubSpot's knowledge base, last updated Nov. 4, 2026, describes a prospecting agent that watches for intent signals, such as a company receiving funding or launching a new product, identifies contacts at those companies and generates personalized outreach from CRM data. The agent runs from user-defined "plays," and an Automation tab lets the account choose between "Review emails," where a person approves each message before it goes out, and "Send without review." Someone has to write those plays, choose the setting and own what goes out under a rep's name. On a small team, that person can be the Sales and Marketing Specialist.
What separates a strong specialist from a busy one is follow-through on the handoff between the two functions. A campaign is not finished when the email goes out; it is finished when the leads it produced are routed, worked and reported back to marketing with a result. Specialists who close that loop give both managers numbers they can trust, and that is the work that gets noticed at review time.
Qualifications
Education. The usual path is a bachelor's degree in marketing, business administration, communications or a related field. BLS lists a bachelor's degree as the typical entry-level education for market research analysts and marketing specialists, the occupation this title is filed under, and lists no related work experience as a typical requirement. Coursework in consumer behavior, statistics, copywriting and sales management maps directly onto the job. Candidates without a marketing degree can still compete with a portfolio that shows campaigns they ran and the pipeline those campaigns produced.
Experience. As a rough guide, one to four years in marketing coordination, inside sales, sales support or a mix of the three is a solid background. Time spent answering inbound leads, building email lists or running a small company's social accounts all counts. The strongest background is one where the candidate can describe a lead from first touch to closed deal and name the systems it passed through.
Skills employers spell out. King County's classification for the Marketing and Sales Specialist II level reads like a checklist for the private-sector version of the job. It asks for skill in writing and editing "in a clear, concise and persuasive way," skill in analyzing and interpreting complex data, oral presentation skills, and knowledge of print and signage production. Some positions at that level also require a Washington State driver's license.
Tools. Expect to work daily in a CRM such as HubSpot or Salesforce, an email or marketing automation platform, Google Analytics, a spreadsheet tool and a design tool such as Canva or Adobe Express. Comfort with list hygiene, deduplication, lead status rules and basic reporting matters as much as campaign creativity, because bad records break both the marketing report and the sales forecast.
Credentials. None are required, but a few are worth the time:
- Professional Certified Marketer (PCM), American Marketing Association. The AMA offers PCM credentials in content marketing, digital marketing and marketing management.
- HubSpot Inbound Marketing certification, HubSpot Academy. A free certification course on inbound marketing.
- Google Analytics Certification, Google Skillshop. Covers setting up a Google Analytics 4 property and using its reporting tools.
Traits. Organized, fast with written copy, calm with competing deadlines, and willing to ask a rep what actually happened on a call rather than guessing from the CRM.
Career outlook
BLS does not project Sales and Marketing Specialists as a separate group, so the outlook comes from two directions. The marketing half of the job sits inside market research analysts and marketing specialists, an occupation BLS projects to grow 7 percent from 2025 to 2035, much faster than the average for all occupations. BLS expects about 82,000 openings a year on average for that occupation over the decade.
The sales half of the job faces different math. In its Employment Projections 2025-2035 summary, released Aug. 27, 2026, BLS said further growth of e-commerce and the incorporation of AI tools into the sales process are expected to continue contributing to job loss in the sales and related occupational group, which it projects at -1.4 percent. For a hybrid specialist, the sales-support half of the job, the prospect lists, first-draft outreach and call notes, is the kind of work that statement describes, while the campaign half sits in an occupation BLS expects to grow.
Industry matters for pay. BLS's May 2025 industry-level data for market research analysts and marketing specialists shows a median wage of $78,780 in wholesale trade, $83,390 in manufacturing and $50,000 in retail trade. BLS does not break out sales-and-marketing hybrids within those rows, so treat them as context for the setting rather than as a figure for this title. A specialist supporting a distributor's or manufacturer's sales force should benchmark against the wholesale and manufacturing rows; one working for a retailer should benchmark against retail.
Where the role goes next depends on which side the specialist leans toward. Specialists who enjoy the pipeline side can move into sales operations or revenue operations, where the work is CRM design, routing rules, forecasting and territory planning. Those who prefer the campaign side can move into a channel role such as email, paid media or content, and from there toward marketing manager. At small companies, the natural next title is a combined sales and marketing manager who owns the budget and the plan that the specialist used to execute.
To build a case for that move, keep a record of what you shipped and what it moved: the trade show that produced a set of qualified meetings, the nurture sequence that revived dormant accounts, the lead routing fix that cut response time. Learn the AI features in your company's CRM and marketing platform well enough to configure them, test them and explain their limits to a sales manager. And keep your writing sharp. Generated drafts are only useful when someone on the team can tell a persuasive email from a generic one, and that judgment is part of what this job is paid for.
Sample cover letter
Dear Ms. Alvarez,
Please consider me for Harbor Line Supply's opening for a Sales and Marketing Specialist. For the past three years I have worked as a marketing and sales coordinator at a regional building products distributor, where I sit between a four-person outside sales team and a marketing manager who covers three product lines. That seat has taught me to keep campaigns moving and still answer a rep's request before the next customer meeting.
My week is split between both sides of the business. I build and send our monthly contractor newsletter, update product pages on our website, and prepare the slide decks and line cards our reps bring to dealer visits. I also own our CRM hygiene: I merged duplicate accounts after a system migration, set up lead status rules so web inquiries reach the right territory, and built a dashboard that shows reps which accounts opened our last promotion.
Last spring I coordinated our booth at a regional home builders show. I handled registration, shipping and pre-show email invitations, then entered every scanned lead into the CRM within two days so reps could follow up while the conversation was fresh. Our sales manager now uses that follow-up plan as the template for every event.
I have started using the AI drafting tools in our CRM for first versions of follow-up emails, and I review every message for accuracy and tone before it goes to a customer. I would bring the same care to Harbor Line's dealer program and your new product launches.
Thank you for considering my application. I would welcome the chance to discuss how I can support your sales and marketing teams.
Sincerely, Jordan Pike
Frequently asked questions
- What does a Sales and Marketing Specialist do?
- A Sales and Marketing Specialist is a hybrid individual contributor who runs day-to-day marketing campaigns and supports a sales team with leads, collateral and CRM data. The role sits between marketing and sales, including at companies too small for a separate operations team for each function. Daily work covers email sends, social posts, trade show follow-up, sales decks and campaign reports. BLS does not track the title on its own and files marketing specialists with market research analysts, an occupation with a May 2025 median wage of $78,760; the 10th to 90th percentile range runs from $43,390 to $155,480.
- What are the main duties of a Sales and Marketing Specialist?
- Core duties include: plan, build and send email campaigns and nurture sequences, segmenting lists by account stage and reporting opens, clicks and resulting meetings to managers; maintain CRM records by merging duplicates, updating contact details and lead statuses, and flagging stalled opportunities for the account owner to work; and produce sales collateral such as one-page product sheets, pitch decks, case studies and competitive comparisons that reps can use in customer meetings.
- Is a Sales and Marketing Specialist its own occupation in federal data?
- No. O*NET lists Marketing Specialist as an alternate title under SOC 13-1161, market research analysts and marketing specialists, while Sales and Marketing Manager maps to both Marketing Managers (11-2021) and Sales Managers (11-2022). This page therefore uses the marketing specialist occupation for pay and outlook figures.
- How is AI changing the work of a Sales and Marketing Specialist?
- In a January 2026 Monthly Labor Review article, BLS wrote that AI systems can quickly summarize sales calls and recommend next steps, assist with lead prospecting and scoring, and draft emails, presentations and sales proposals. The same article notes considerable uncertainty around the extent of generative AI adoption and its impact on employment. In practice, the specialist's time shifts from first drafts toward setting targeting rules, checking claims and deciding what reaches a customer.
- What TCPA rules should a specialist know before running call campaigns?
- Under the FCC's Telephone Consumer Protection Act rules, a consent revocation must be honored within a reasonable time not to exceed ten business days from receipt. An FCC rule published in the Federal Register on Oct. 26, 2026, with a Nov. 25, 2026 effective date, lets callers treat a revocation as applying only to the category of informational robocalls it was directed at and lets callers designate an exclusive means to revoke consent. Coordinate any change to opt-out handling with your legal or compliance team.
- Which software should a candidate learn first?
- Start with a CRM such as HubSpot or Salesforce, because nearly every task in the job touches contact and deal records. Add an email platform, Google Analytics and a spreadsheet tool next, then a design tool such as Canva for quick collateral. Learn the categories well enough that switching from one vendor's product to another takes days, not months.
- What comes after a sales and marketing specialist role?
- Common next steps include sales operations or revenue operations, a channel specialty such as email or paid media, and eventually a marketing manager or combined sales and marketing manager role. The direction depends on whether you prefer the pipeline and systems side or the campaign side. A documented record of campaigns and the pipeline they produced makes either move easier to argue.
Sources
Salary figures and role details on this page were checked against the following sources. Dates show when each was last reviewed.
- Market Research Analysts and Marketing Specialists, BLS Occupational Employment and Wage Statistics (May 2025)Checked Nov 10, 2026
- Market Research Analysts, Occupational Outlook Handbook, U.S. Bureau of Labor Statistics (2026)Checked Nov 10, 2026
- Wholesale Trade: National Industry-Specific Occupational Employment and Wage Estimates, BLS (May 2025)Checked Nov 10, 2026
- Manufacturing: National Industry-Specific Occupational Employment and Wage Estimates, BLS (May 2025)Checked Nov 10, 2026
- Retail Trade: National Industry-Specific Occupational Employment and Wage Estimates, BLS (May 2025)Checked Nov 10, 2026
- O*NET 30.2 Database: Alternate Titles, National Center for O*NET Development (2026)Checked Nov 10, 2026
- Marketing and Sales Specialist II Classification Specification, King County Department of Human Resources (2007)Checked Nov 10, 2026
- Set up and use the prospecting agent, HubSpot Knowledge Base (Nov. 4, 2026)Checked Nov 10, 2026
- Employment Projections: 2025-2035 Summary, U.S. Bureau of Labor Statistics (Aug. 27, 2026)Checked Nov 10, 2026
- Industry and occupational employment projections overview and highlights, 2024-34, Monthly Labor Review, U.S. Bureau of Labor Statistics (January 2026)Checked Nov 10, 2026
- Enhancing the Ability of Consumers To Control the Robocalls They Receive, Federal Communications Commission, Federal Register (Oct. 26, 2026)Checked Nov 10, 2026
- AMA Professional Certified Marketer, American Marketing Association (2026)Checked Nov 10, 2026
- Inbound Marketing Certification Course, HubSpot Academy (2026)Checked Nov 10, 2026
- Analytics Academy (Google Analytics Certification on Skillshop), Google Analytics Help (2026)Checked Nov 10, 2026
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